Md Alam

Manage end-to-end SAM&HAM lifecycle using ServiceNow and Flexera One Administer software license and asset for vendors Microsoft,Adobe, Salesforce,Jetbrains. Initiate procurement,quotes, onboard vendor Track and manage RITMS,SCTASKs and incident ticket in ServiceNow Process purchase order information in Flexera one, including entitlement creation, license allocation, renewals and software inventory management. Recommend cost optimization opportunities through licence harvesting, reclamation and redeploy.

Create an ELP,entitlement report,perform enterprise licence agreement analysis, prepare ELP to ascertain license and allocate any license or support gaps and prepare the final shortfall summary. Prepare separate reports for the CSP and saas program products to show the current usage. Perform deep contract analysis, including EULA & Master Agreements, Amendment, Business support agreements, Partner agreements, Third Party agreements for OpenText & Micro Focus customers. Perform globalsoftware license review