Anton Bazitov

Manage SAP Hosting services and SAP Basis Services, ensuring smooth operation and optimization. Translate business demands into detailed IT specifications, design solutions, and configure systems for implementation. Collaborate closely with IT teams, business stakeholders, and third-party vendors to ensure solutions meet business requirements and capabilities. Oversee demand and change management processes, adhering to SLA's and ITS standard operating procedures.

- Responsible for the IT Support function in EMEA sector - Manage and motivate the local IT support personnel in order to ensure delivery of good service level. - Perform regular performance reviews for direct reports - Ensure that issues impacting critical Business processes of production and sales delivery are addressed by the relevant support group according to requirement. - Build relationships with key Business stakeholders within all Business functions EMEA in order to

- Responsible for IM team (4 direct reports) setting goals, monitoring performance, motivating team members, evaluate training requirements. - Liaise with Global IM Team, headquarters in order to exchange knowledge and ensure that Company standards and best practices are adhered to in Russia. - Liaise with the Russian Management Team to provide necessary reporting and feedback on IM performance. - Document business requirements and develop functional specifications.

- Experience of service of a network from more than 300 computers and thin clients. - Experience of administration Windows 2000/XP and Windows servers 2000/2003 - Data control: Veritas BackUp - Support of hardware-software complexes of the company, network infrastructure, telephony, peripheral and office equipment, reserve copying of data. - Planning of purchases and acquisition of program and hardware maintenance, choice of optimum schemes of licensing, contacts to suppliers hardware and the software.