Mehmet Cuneyitoglu

Angestellt, Technical Project Management | R&D and Customer Coordination, Murat Ticaret a Volex Company
Adana, Türkei

Fähigkeiten und Kenntnisse

Project Coordinating
Microsoft Excel
Customer Support
Change Management
Research and Development
Technical project management
After Sales Management
Customer Relations
Interdepartmental Coordination
Stakeholder Management
Leadership
Conflict Management
International experience
Customer orientation
Analytical skills
Flexibility
independent
Personal responsibility
Empathy
problem solving skills
Team work
Communication skills
Microsoft Power Query
Engineering
Customer service

Werdegang

Berufserfahrung von Mehmet Cuneyitoglu

  • Bis heute 2 Jahre und 3 Monate, seit Mai 2024

    Technical Project Management | R&D and Customer Coordination

    Murat Ticaret a Volex Company

    • Developed a project master plan and tracking system, enabling a 10-member engineering team to systematically manage OEM requests from quotation through mass production in a structured manner. • Coordinated a test module process development project with Gebze headquarters, optimizing centralized manufacturing, shipping, and the effective utilization of existing local inventory.

  • 7 Jahre und 11 Monate, Sep. 2015 - Juli 2023

    Service Operation Specialist

    Vestel Trade

    • Managed field operations for 15 authorized service centers and 100 dealers across the Southeastern Anatolia Region, achieving the second-highest regional performance in Turkey with a 4.9/5 satisfaction rate and 93/100 NPS. • Acted as regional technical liaison for the Fatih project; managed service installations, coordinated with local authorities, hosted delegations, and ensured financial compliance.

  • 1 Jahr und 2 Monate, Dez. 2013 - Jan. 2015

    After Sales Manager

    Ceylift Forklifts

    • Established a nationwide dealer network by negotiating with 150 candidates and finalizing 20 agreements, driving a 10% increase in sales, brand awareness, and market penetration. • Generated a customer-oriented corporate policy in accordance with ISO 10002 standards and company culture.

  • 2 Jahre und 9 Monate, März 2011 - Nov. 2013

    Warranty Specialist

    Temsa Global Bus&Coach Manufacturing

    • Organized technical workshops in France with distributors and suppliers, reducing warranty costs by 5%. • Coordinated a back-claim improvement project by establishing a damaged parts warehouse in Germany and defining SAP processes, doubling supplier back-claim recovery within six months.

  • 3 Jahre und 9 Monate, Juli 2007 - März 2011

    Research and Development Specialist

    Fiat GmbH

    • Designed interior trim components for the FIAT Linea Facelift project using Teamcenter and UG NX in Turin, Italy, and supported the new vehicle launch into mass production at the Turkey Plant. • Resolved quality problems within the 60-day target and achieved €8 per vehicle cost reduction target; received an Outstanding Achievement Award in 2009 for Product Lifecycle Management (PLM) performance.

  • 2 Jahre und 3 Monate, Mai 2005 - Juli 2007

    Research and Development Specialist

    Vestel White Goods Manufacturing

    • Designed door plastics, front panels, and packaging systems for Whirlpool, Electrolux, and US projects. • Conducted FMEA and CAE analyses to generate and validate robust designs; implemented modifications in mass production after prototyping and pre-series quality approvals. • Resolved packaging issues by conducting field visits to customer warehouses in Paris and Milan; organized benchmarking workshops, designed new components, and successfully implemented the solutions.

Sprachen

  • Türkisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Englisch

    C1 (Fließend)

  • Italienisch

    B1-B2 (Gute Kenntnisse)

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