Melanie Ramos

Angestellt, Call Center Manager/Business Development Officer, iCONTACT SOLUTIONS PHILS. INC
Carmona Cavite, Philippines

Fähigkeiten und Kenntnisse

operations management
business development
call center management
account management
call center start-up
project planning
outsourcing & offshoring
training
recruitment
personnel management

Werdegang

Berufserfahrung von Melanie Ramos

  • Current 14 years and 5 months, since 2012

    Call Center Manager/Business Development Officer

    iCONTACT SOLUTIONS PHILS. INC

    Call Center Manager & Business Development Officer handling the overall activities of the center.

  • 4 months, May 2012 - Aug 2012

    Call Center Manager

    CDR Reservations

  • 1 year and 4 months, Dec 2010 - Mar 2012

    Operations Manager

    IP Egame Ventures

  • 1 year and 6 months, May 2009 - Oct 2010

    Associate Manager

    Microsourcing

  • 1 year and 9 months, Sep 2007 - May 2009

    Team Leader

    Stellar Global Solutions Phils.

  • 1 year and 7 months, Sep 2005 - Mar 2007

    Call Center Representative

    Teleperformance Philippines

  • 11 years and 2 months, Aug 1994 - Sep 2005

    Production Manager

    Woodland Corporation/Indigo Classics

  • 1 year and 11 months, Aug 1992 - Jun 1994

    Data Analyst/Programmer

    Chugun Denki & Company Japan

  • 1 year and 2 months, Jun 1991 - Jul 1992

    Systems Engineer Trainee

    City Computer Service - Japan

  • 7 months, Jan 1991 - Jul 1991

    Business Development Officer

    Systems Design & Communications

  • 8 months, Mar 1990 - Oct 1990

    Data Analyst

    Development Bank of the Philippines

Sprachen

  • English

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