Dipl.-Ing. Menelaos G. Synodinos

Basic

Freiberuflich, Delivery Manager, Telefónica o2 Germany

Munich, Germany

Skills

Technical Coordination
Technical Team Lead
Technical Project Management
Incident- Problem- and Change Management (ITIL)
SLA and KPI Control and Management
Vendor Management
Integration / Implementation / Test / Support / Op
Technical Documentation (CAT / ATP / MOP / RCA / R
Jira
Confluence
System Platform Activation (Η/W - OS - Cluster - A
Testing Platform Services Features Tariff (Pre
Hardware installation (HP PA-RISC & ProLiant & Ita
Microsoft Office Project & Project Server 7 (Micro
LogicaCMG / Acision Aethos PREPAID solution (INP
HP OpenCall IN and NG-IN solution (SMP - SEP - SCP
Alcatel-Lucent SurePay IN solution (MAS - mCAS - A
Redknee products (mCGW - OCG - BM - SMSB - MMSB)
Telecom Services: Prepaid - Billing - mCommerce -
Operating Systems: UNIX (HP-UX 11.x / Sun SOLARIS
Databases: ORACLE 9i & 10g RAC / Informix IBM (9.4
DataBase tools: Oracle Enterprise Manager - Oracle
Protocols: SS7 - SIGTRAN - INAP - CAMEL - TCAP - I
Network Protocol Analyser tool: Wireshark
Application Interface (API) management tool for XM
Programming Languages: C - FORTRAN - GW-BASIC
Microsoft Office (Word / Excel / PowerPoint / Outl
Microsoft Visio

Timeline

Professional experience for Menelaos G. Synodinos

  • Current 3 years and 8 months, since Jan 2019

    Delivery Manager

    Telefónica o2 Germany

    Operational Delivery Management in Planning & Development Process (PDP). Overall responsibility for Projects Delivery from SCM1 onwards (SCM1 to finalization of a Release - end of stabilization in Production). SPOC for Development & Component Testing. Coordination of Software Integration, Installation and Defect Rollout on Component Test, E2E and Production Environments. Quality Assurance.

  • 1 year and 2 months, Dec 2017 - Jan 2019

    Technical Project Manager

    Telefonica o2 Germany

    Technical Project Management in Planning- & Development Process (PDP). Overall responsibility for Projects Delivery from SCM1 onwards (SCM1 to finalization of a Release - end of stabilization in Production). SPOC for Development & Component Testing and close colaboration with Application-Owner / Delivery-Manager. Coordination of Software Integration, Installation and Defect Rollout on Component Test, E2E and Production Environments. Quality Assurance.

  • 1 year and 11 months, Jan 2016 - Nov 2017

    Senior Consultant / Systems Engineer - Technical Lead

    Nokia Networks

    NOKIA - Managed Services - Back Office Core Services (BO-CS) in Telefonica / O2 Headquarters. Migration from E-PLUS to Telefonica / O2 mobile network. Operations of REDKNEE Mobile Commerce Gateway, SMS Billing and ALCATEL-LUCENT SurePay Intelligent Networks high-availability real-time solutions in E-PLUS mobile network. Key Role: Operations Technical Lead.

  • 2 years, Jan 2014 - Dec 2015

    Senior Consultant / Systems Engineer - Technical Coordinator

    ZTE Services Deutschland GmbH

    ZTE - Managed Services - Intelligent Networks Competence Center in E-PLUS Headquarters. Operations of REDKNEE Mobile Commerce GW, SMS / MMS Billing and ALCATEL-LUCENT SurePay Intelligent Networks high-availability real-time solutions in E-PLUS mobile network. Key Role: Operations Technical Coordinator / Lead for Redknee Systems. "ZTE Services Deutschland GmbH" formerly "Alcatel-Lucent Network Services GmbH".

  • 1 year and 10 months, Apr 2012 - Jan 2014

    Consultant / Systems Engineer - Technical Coordinator

    Alcatel-Lucent Network Services GmbH

    ALCATEL-LUCENT (ALNS) - Managed Services - Intelligent Networks Competence Center in E-PLUS Headquarters. Operations of REDKNEE Mobile Commerce GW, SMS / MMS Billing and ALCATEL-LUCENT SurePay Intelligent Networks high-availability real-time solutions in E-PLUS mobile network. Key Role: Operations Technical Coordinator / Lead for Redknee Systems.

  • 4 years and 3 months, Feb 2008 - Apr 2012

    O/BSS - Systems Integration & Test & L3 Support Engineer

    Intracom Telecom S.A.

    Vendor Support & Implementation of HEWLETT-PACKARD OpenCall Intelligent Networks (IN and NG-IN) high-availability real-time solutions. Projects at customers around South-East Europe (7 Operators providing Mobile and Fixed Intelligent Services to millions end users). Key Roles: Technical Coordinator / Technical Project Manager, Platform Integration & Site Testing.

  • 10 months, May 2007 - Feb 2008

    IT Project Supervisor

    Greek Army Headquartes - IT Corps

    Mandatory military service. IT Project Supervisor for “Structured Cabling Installation for the New IT Network” project. Key Roles: IT Project Supervisor, IT Trainer-Administrator.

  • 1 year and 6 months, Dec 2005 - May 2007

    VAS - Systems Implementation & L2 Support Engineer

    Intracom Telecom S.A.

    Vendor Support of LogicaCMG / ACISION Aethos Prepaid high-availability real-time solution. Projects at customers around South-East Europe (6 Operators providing Prepaid Mobile Value Added Services to over 7 million end users). Key Roles: Implementation & L2 Support Engineer.

  • 1 year and 9 months, Mar 2004 - Nov 2005

    IT Trainer

    National Technical University of Athens

    Telecom Lab - School of Electrical and Computer Engineering. Key Roles: IT Trainer, Technical Documentation for "Greek Satellite Operation on Public Management".

  • 3 months, Dec 2003 - Feb 2004

    IT Administrator

    Technical Office

    Local Area Network and Electronic Archive Administration.

  • 2 months, Jul 2001 - Aug 2001

    Intern Electrical and Computer Engineer

    Phosphoric Fertilizer Industry

    Technical Internship.

  • 2 months, Jul 2000 - Aug 2000

    Intern Electrical and Computer Engineer

    Kavala Oil Hydrocarbon Mining Industry

    Technical Internship.

  • 2 months, Jul 1999 - Aug 1999

    Intern Electrical and Computer Engineer

    Xifias SA

    Technical Internship.

Educational background for Menelaos G. Synodinos

  • 2005 - 2007

    MBA - Engineering-Economic Systems Management

    National Technical University of Athens

  • 1997 - 2003

    Dipl.-Eng. / M.Sc. in Electrical and Computer Engineering

    Democritus University of Thrace

Languages

  • English

    Fluent

  • German

    Fluent

  • Greek

    First language

Interests

Basketball
Football
Mountain Bike
Cinema

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