Michaela Grussmannova

HR Spesialist in Shared Services Center supporting Variable Pay Programs and Performance Management Programs on a global level, data maintenance and all other administrative tasks related to Variable Pay solution, providing support to internal customers and all other relevant parties

• first point of contact for fuels and lubes customers, receiving and processing orders, responsibility for managing customer relations, cooperation with Supply, Distribution, Sales and other functions, handling emergencies during weekends and out of office hours

• helpdesk service to internal employees, daily processing of payments through SAP, respective controls of T&E statements, cooperation with HR business partner, work on projects and supporting migration of the department

checking guests in and out, managing requests of guests of various nationalities, administrative duties, dealing with complaints, cooperation with hotel staff

Recruitment and selection, HR management, Human Resources, Planning and development of HR, Business Ethics, Management, Finance, Communication, Marketing, Intercultural communication

2550 university lessons, 1600 hours of practical training (practical training at Mercedes – Benz Financial Services Czech Republic s.r.o. - Sales Department)