Miguel CANCELA DA FONSECA

In charge of the university software development team and MS-Office 365 Integration.

Centaursys develop software applications like : CT6 Web, an online service, aimed at business managers as well as consultants, technicians and salespeople, which allows them to create customer files, manage their commercial requests, technical questions and monitor their relationship. CT6 Web is dedicated for SOHO's.

Starting a new challenge, as Founder of CT6 (Centaursys). We are developing a Customer Support SaaS application for SOHO's. More to Come... Expert in analyzing customer needs, developing innovative solutions, improving level of service. Focused by quality of customer relationships. I am confident in critical projects delivery. Improve your performance to achieve business objectives with a control of the budget and develop strong customer relationship.

Student a 42 School of Coding in Paris, learning C, PHP, PHP POO, Swift and comforting Skills in Software engineering and development. Ecole 42 as ranked N°1 coding school in 2017.

Team Leader for "Business Communication" professional Services in EMEA Sout. I take care of Professional Services, Pre-Sales Activities & Support inFrance, Italy, Spain, Portugal, Middle East & Africa (Support Only)

Consultant in Charge of some Key customers in Project Management & Support

Hotline & support consultant in Multiple Countries depending where the missions are. I work for Belgium, Austria & U.K.

In charge to train & assist New Hotline Technicians, Consultant until they become autonomous on field..

In charge to create support service, train & assist New Hotline Technicians, Consultant until they become autonomous on field.

First Support Technician during creation of the local TOPCALL entity in France. Deliver Solution, support installed customer & some pre-sales activities. I also train the new technicians and assist them until they become autonomous on field.