Mike Tjon

Designing and implementing a performance management process with supporting tool. Guiding leaders to leverage this process to have their employees perform t their best and continuously grow

Career break, to travel and spend quality time with my family and friends.

- Designed concept for global culture transformation initiative and managed implementation - Set up and led global network of 50 change ambassadors to drive culture transformation in their teams - Built and managed global communication plan

- Led change and training initiatives for technology adoption, business transformation and digital transformation - Built strategies, incl. tactics for stakeholder management, communication and user enablement - Embedded change and drove user adoption, guiding change agents and key users - Developed several services of corporate Change Management methodology (incl. Training, Change Strategy and performance metrics) - Acted as Training SME, mentor for new department members and coach for project teams

- Designed and implemented change management and learning strategies, incl. plans for business readiness, stakeholder management, communication and training delivery - Facilitated client workshops to assess business goal, company culture, stakeholders, change impacts and training needs - Collaborated with HR and IT functions to ensure adoption and embed solutions in the organization - Led virtual teams of up to 20 people, incl. content developers and change agents to implement strategies

- Designed and implemented learning and knowledge sharing initiatives for 1500+ consulting employees - Developed and oversaw annual budget and education plans - Led 2 onsite employees, collaborated with offshore learning shared service staff and curriculum managers, and managed vendors - Cultivated relationship with 12 business unit leaders, aligning programs to business goals and development needs - Evaluated programs for continuous improvement and effectiveness measurement

- Led learning projects and teams (part of change programs or standalone) for business applications and professional skills, incl. leadership development, project management, SAP ERP - Assessed training needs, to design learning solutions - Performed role of learning instructional designer and training development specialist, using multiple media and adult learning principles - Worked with IBMs global Learning Center of Excellence to build training methodology for use on client projects globally

- Led IT / ERP training projects and teams (mostly part of change management team) - Analysed training needs, to design targeted training approaches and curriculums - Created SAP ERP content in various training formats and set-up training practice system - Facilitated SAP ERP bootcamp workshops for client project teams - Designed processes and tools to run training administration

- Analysed processes and restructured operations and procedures to improve efficiency - Customised SAP R/3 sales & distribution, materials management, plant maintenance and production planning - Collaborated with Finance and HR, increasing knowledge of cross functional interactions - Developed and delivered training, and provided end user support

- Analysed business information to improve European logistics planning system - Developed user manuals and training material, and delivered training

Main topics: Statistics, Operations Research, Econometrics