Miranda Lin

Handled and oversee impartiality related issues worldwide within the operation and conducted in-depth investigation. • Designed, developed, implemented and optimized integrity program • Provided impartiality training at a global level • Monitored the operation of certification process • Performed internal audit and external office assessment including risk assessment focusing on quality and impartiality management • Conducted in-depth impartiality investigation worldwide

Managed and oversee the global review and certification resources of Business Stream Systems. • Cascaded disciplinary and/ or technical leadership for reviewers, appointers and certificate printers • Established and managed a globally operating team as technical competence center • Ensured the conformity of review and certification processes with relevant requirements including ISO 17021-1 requirements of scheme Owners, etc. • Managed the global appointment & auditor/ reviewer license surveillance process

Provided direction to regional project offices in obstacles handling and project management enhancement opportunities to ensure clear alignment • Developed guidelines for international projects and effectively communicated them to ensure alignment across different regions • Defined and implemented project milestones and identified opportunities for continuous improvement • Reviewed global processes of certification business field to reduce wastage in resources and increase efficiency for the operation

Provided overall leadership in the areas of implementation of normative Controlled Wood (CW) documents • Ensured the development, maintenance and review of CW documents is aligned to the company strategy & international accreditation standards • Developed work plan and coordinated activities with cross departments within the organization • Determined the scope of, and reviewed communication, guidance and training materials to ensure consistency and clarity of content • Represented FSC externally