Mona Liza Forster
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mona Liza Forster
- 1 Jahr und 3 Monate, Jan. 2017 - März 2018
Marketing Communications Officer
Muang Samui Group, Thailand
• Development of online and media marketing strategies • Responsible for inspections of VIP travel agencies • Sales & Marketing Department media events coordinator • Public Relations Liaison
- 1 Jahr und 9 Monate, Mai 2015 - Jan. 2017
Guest Relation Exectuive
Buri Rasa Village Samui
• Coordinate and supervised all guest activities • Responsible for customers feedback in OTA and TripAdvisor • Acquired Marketing and Communication Skills training • Managed Marketing Communication Strategies
- 1 Jahr und 6 Monate, Juni 2013 - Nov. 2014
Assistant Guest Relation Manager
Samui Beach Village, Koh Samui, Thailand (Formerly)
• Ensuring efficient guest service • Monitoring check-in / check-out procedures • Villa detailed inspection before guest arrival • Support of social media channels and campaigns
Assistant Operation Manager
Samui Tonggad Resort, Koh Samui, Thailand
• Ensuring Guest Satisfaction • Planning and supervision of the tasks of all hotel departments • Booking and Reservation Controller • Monitoring resort ranking in OTA and TripAdvisor
Ausbildung von Mona Liza Forster
- 1 Jahr und 5 Monate, Aug. 2018 - Dez. 2019
MSc International Hospitality Business Management
Business and Hotel Management School – Switzerland
Leadership and Management Hospitality Analysis and Trends Hospitality Business Strategy International Human Resource Management Digital Marketing and E-Commerce Sustainable Development Financial Performance and Revenue Management
- 4 Jahre, Juni 2006 - Mai 2010
Journalism
Polytechnic University of the Philippines
Interpersonal/Intrapersonal Communication Theories and Models Intercultural/ International Communication Development Communication Corporate Communication General Psychology Online Journalism Media Literacy and Studies Media Law and Ethics Business and Economic Journalism
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