Nadja Verhovc

CRM Manager for mature markets Germany and Austria in the Gaming Industry. In charge of planning, executing and following up on all CRM activities in these markets including campaigns as well as automated journeys. Due to new regulation in the German market, special focus on compliance requirements.

CRM Marketer with specialisation in German and Japanese markets in charge of strategic initiatives to plan and execute campaigns in order to drive conversion and retention efforts across several markets (MGA, DGA, UKGC, SGA). Language expert with experience in establishing long-term likability though player communications and support in planning, set up and maintain player journeys.

Acting as department manager, set up entire VIP department from scratch for StarGames.com. Coordinated setup with Reputation Management and CRM in Vienna to meet brand goals, developed VIP guidelines and communication standards, used Optimove to create VIP segments, created bonus and retention plans, designed UIO layout and features for exclusive VIP membership are on website, recruited junior team members, hosted VIP guests on visits to Malta.

Communications degree with English language as main subsidiary area. Focus on presentation techniques, marketing and culture as well as children's literature.

Transcultural communication with English, German and Japanese.