Nanda Martens

- Operational KPI analysis - Continuous development of ops performance & forecast reporting - Independent identification of need for action&initiation of measures for the purpose of sustainable increases in perform. - Coordination & moderation of improvement measures in the ops departments - Preparation of cross-departmental data analyses, evaluation and presentation & the proposal of recommendations for the Management - Project mgmt of key ops projects - Project mgmt office for the A330 EIS project

- Supporting analysis of OPS key performance indicators - Advancement of OPS performance & forecast reporting - Support in coordination/moderation of improvement measures in the OPS departments to effectively improve the performance of the overall OPS - Preparation of analysis, evaluations and presentations - Support in key operational projects and in the implementation of decided measures

- Determination of the need for provisions & accruals for monthly & annual financial statements in the relation to the seat-only-business - Conduct regular analysis of marketing/distribution cost & reservation system costs - Support the preparation and monitoring of the cost and earnings budget - Data quality assurance of the data from the Condor reservation systems supplied to the Condor data warehouse - Distribution channel analysis & performance commission statements for distribution partners

Bachelor Thesis: Opportunities and Threats from One Order in the Sales & Distribution Strategy of Small and Medium Sized European Carriers