Natalia Gill

• Information about five Belmond hotel locations in Peru with all stakeholders (travel agencies, tour operators, companies, direct customers, embassies, etc.) • Customer support, assistance with booking and travel plans in the region. • Close collaboration and coordination with other areas of the hotel, pooling the information for the customer. • Marketing of services. • Work with GDS and the booking systems Opera and Fidelio.

• Responsible for ensuring high standards of cleanliness and representation throughout the resort • Dealing with customers and their concerns • Collaboration in a multicultural team

• Marketing and selling of merchandising products • Customer support and advice • Working independently and working together in a team

• Business management orientation • Social and emotional competence • Intercultural expertise and interpreted markets and environments

• Capabilities and knowledge in Service Operations and Marketing. • Human Resources management • Leadership and Entrepreneur