Nuno Silva

• Involved in Data Quality Assurance (QA) functional operations under the DWH legacy systems Migration to Google Cloud Platform (GCP) • Setting up SQL scripts in order to assess data quality on both Legacy’s systems and GCP • Business and Technical Data Analysis and Troubleshooting

• Functional and Technical Requirements’ assessments in Siebel Application • Development of Vodafone's requirements • Involved on assessment, designing and implementation of Emails project which involved a data model remodeling and restructure of existing functionalities on both Customer and so called “Non Customers” (lead) contacts • Reengineering existing system framework in order to accommodate new functional/technical processes to implement new Vodafone business requirements

Training in Salesforce Administrative Essentials for New Admins in Lightning Experience (ADX201)

Senior CRM Siebel Consultant Member of Development Team. I have been mainly involved in supporting Business team and developing new requirements in the scope of either Siebel eAuto and Siebel eDealer applications.

Siebel 8 (Siebel eFinance) Member of Development Team. I have been mainly involved in supporting BA’s team and developing new requirements in the scope of Call Center and Mobile applications. The following points resume my contribution to the project: • Estimates of new functional requirements requested by business • Support to BA’s team in the clarifying AS IS functionality vs New Requirements impact • Development of new requirements in Siebel • Web development designing

Siebel 8 (Siebel eFinance) Member of Development Team. I have been mainly involved in supporting BA’s team and developing new requirements in the scope of Call Center and Mobile applications. The following points resume my contribution to the project: • Estimates of new functional requirements requested by business • Support to BA’s team in the clarifying AS IS functionality vs New Requirements impact • Development of new requirements in Siebel • Web development designing

Siebel 8 (IP15 & IP16) (Siebel eCommunications) Functional Analyst / Senior Siebel Consultant Member of CBM (Customer Billing & Marketing) Team. I have mainly been involved in Customer / Service Requests related processes.

Siebel 7.8 / Siebel 8.1.1.8 / Siebel 8.1.1.11(Siebel eCommunications) Senior Siebel Technical Advisor / Solution Architect / Leading & Supporting Offshore Member of the Order Management team. Order Management is the functional area I’ve been mainly focused on in this project.

Siebel 7.5.3 (Siebel eSales + Siebel eMarketing) Siebel Functional Analyst / Siebel Developer Mainly involved in Design and implementation of business requirements. • Technical Support on activities such as implementing CRs and solving defects. • Functional Analyst • ETL processes designer and developer/Automatization of migration processes (involving EIM) • User Acceptance Tests Designer

Siebel 7.8 (Siebel eSales + Siebel eMarketing) Siebel Developer and Technical Analyst Mainly involved in Design and Technical development of Change Requests requested by business • Implementation of functional requirements • Tracking and Improving performance • Siebel Multilanguage environment

Siebel 7.7 (Siebel Financial Services) Siebel Developer • Development of business requirements • Application/Operational maintenance

Siebel 7.8 (Siebel Power Communications) Solution Architect / Siebel Business Analyst Mainly involved in Solution Architect/ Business Analyst activites in order to determine the interdependencies between PNI and third party legacy systems.

Siebel 7.5.3 (Siebel Power Communications) Siebel Production Maintenance Team member / Deputy Team Leader / Business Opportunities maker • Error data Analyst in Production’s Environment • Implementation of functional requirements • Implementation of ETL processes from both design and development perspectives / Automatization of migration processes (involving EIM) • Continuous collaboration with client in search of new business opportunities

Siebel 7.5.3 (Siebel Power Communications) Siebel Developer Team member / Deputy Team Leader / Business Opportunities maker • DB Stored Procedures Developer in order to implement business processes. • Implementation of new CRs and defects fixing • ETL processes designer and developer/Automatization of migration processes (involving EIM) • Continuous collaboration with client in search of new opportunities to increase Altran’s capacity in the project

Siebel 7.5.3 (Siebel Power Communications) Siebel Developer Team member / Deputy Team Leader / Business Opportunities maker • DB Stored Procedures Developer in order to implement business processes. • Implementation of new CRs and defects fixing • ETL processes designer and developer/Automatization of migration processes (involving EIM) • Continuous collaboration with client in search of new opportunities to increase Altran’s capacity in the project

Siebel 6.3 (Siebel Power Communications) Technical Analyst & Siebel Developer • Technical Analyst in Siebel/PPB on the provided business processes • Siebel Developer in Siebel/PPB (PrePaid Billing) integration project (namely deactivation permanent process)