Oana Cristina Toma

Recruiting & Operations Professional, involved in direct recruiting & onboarding and HR, GDPR & Industry Compliance implementation, vendor management, project management Involved in the launch of VRC Romania - company's collaboration center

Representing the condominium owners' community in negotiation with suppliers, third party vendors, banks and fiscal authorities. Plan, coordinate & execute strategies in order to build a moderm community; Supervise the condominium administration vendor for the up-keep process; Establish and execute electronic payments & communication procedure; Confirm all documentation is complete and in compliance with latest legislation; Community management

Managing suppliers & contractors, payments and payroll; Onboarding & offboarding, employee development training plan; Planning and executing marketing activities, company strategies for growth; Representing the company in front of authorities and other third party organisations.

Overall accountability for the Quality of Network Services provided and ensure full compliance to CSP Extended Service Management product definition. Be the Customer’s primary POC for all Service related issues; provide reports for Quality, Change and Performance of the service provided and attend regular Customer service review meetings. Manage Customer Service Improvement plans and maintain Customer information current in the relevant databases and repositories.