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Oliver Spohn

Angestellt, Leiter Digital Service Management, DZ HYP
Hamburg, Germany

Skills

Problem Löser
Customer Service
Out-of-the-Box-Thinking
International
Management
Incident Management
Problem-Management
Change Management
Vertrieb
ITIL
Service Management
Business Continuity Management
Scrum Master
IT Change Management
Identity and Access Management
IT Service Management
IT-Management
Selbstständigkeit
IT-Projektmanagement
Support
Informatik

Timeline

Professional experience for Oliver Spohn

  • Current 2 years and 1 month, since Dec 2022

    Leiter Digital Service Management

    DZ HYP

    - Leiter des Digital Service Management Teams - Verantwortlich für unsere Enterprise Service Management Plattform

  • 1 year and 3 months, Sep 2021 - Nov 2022

    Head of IT Services

    Amplifon Deutschland GmbH

    Leiter der drei IT Service Teams. Verantwortlich für: - IT Projekt Management - IT Support - IT Administration

  • 1 year and 5 months, Apr 2020 - Aug 2021

    Head of IT Service Operations

    Ratepay GmbH

    Verantwortlich für die vier Service Operations Teams - Incident, Problem und Change Management. - IT Service Monitoring - Identity und Access Management - IT Service Management - Sicherstellen eines Business Continuity Plans - Fördern und Fordern meines Teams - Unterstützung bei Audits und Erfüllen der BaFin Anforderungen and die IT

  • 1 year and 10 months, Jul 2018 - Apr 2020

    Head of Incident, Problem and Change Management

    RatePAY GmbH

    Verantwortlich für Incident, Problem und Change Management

  • 2 years and 5 months, Feb 2016 - Jun 2018

    Head User Access Operations

    Swiss Re

    - Verantwortlich für den Support von Identity und Access Management - Führung eines internationalen Teams verteilt über 4 Standorte.

  • 1 year and 9 months, May 2014 - Jan 2016

    Teamlead Incident/Problem/Change Management

    Sunrise Communications AG
  • 3 years and 4 months, Jan 2011 - Apr 2014

    Major Incident Manager

    Credit Suisse

Languages

  • German

    First language

  • English

    Fluent

  • Portuguese

    Basic

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