Olivier Blacher

• Taking ownership of customer complex issues reported and seeing problems through to resolution for BigFix product • Windows / Unix / Databases • Working in team and multitasking / prioritization

• Deployment of comprehensive IT solution for small companies • Symfony 5 / Apache2 / MariaDB / Debian server / Backup stragegy

• in-Flight-Entertainment expert technical support and guidance toEmirates Airline (approx. 270 aircraft fleet) • Taking ownership of airline complex IFE and connectivity issues, troubleshooting and actively reporting to internal departments until recovery • Focal point for a B777-200LR hybrid IFE retrofit project • Provide hardware and software reliability reports to upper management • Working in complex certification environment and often in emergency situation (Aircraft On Ground)

• In-Flight-Entertainment technical support and deployment for A380 and single aisle families from system integration to delivery • On-site support to Airbus, other suppliers and Panasonic Avionics • Troubleshooting and solving complex system issues occurring on aircraft (during production and test phases) • Supporting customer IFE system tests during customer acceptance flights and aircraft deliveries to Dubai

- Project monitoring and controlling to ensure planning robustness for A350XWB-1000 Mechanical System Installation deliverables - Project support through KPI deployment and Risk and Opportunity Management - Creation of integrated planning per aircraft section and per work package

Project monitoring and controlling for the electrical system risk sharing partners of the A350-1000XWB project during design phase.

- Web development of an online photo competition website for Henkel, Schwarzkopf - Typo3, JavaScript, heavy traffic database

Web application development displaying statistics on water consumption in various French cities Project Management Web Service Technologies / Web Programming (Symfony)

Web application development for french corporates "Sage Expert Comptable" and "Courrier International" newspaper Network administration, maintenance and support for a company based in Laos

Development of a customer and stock management application Technologies: C# / Microsoft SQL Server

Web Development

E-Commerce and Information Management (User-Driven Systems – Value Sensitive Design – E-Marketing – E-Services – Risk Management – IT Controlling – Information Systems & Society – E-Government - Internet Economics and Market – Information Retrieval & Economic Databases – User Innovation)

IT & IS Engineering, Information Systems, Middleware, Programming, Web development, Databases, Modeling, Unix - Mac - Windows

Programming, Database, Modeling, Web technologies