Pabitra Das
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Pabitra Das
- Current 3 years and 6 months, since Dec 2022
IT Support Specialist
Dematic GmbH (FacITFixIT GmbH)
Provided hands-on IT support, diagnosing and resolving issues while managing escalations. Oversaw hardware repairs, vendor coordination, and Apple/mobile device support. Configured networks, managed IT assets, and administered MDM & Azure AD. Handled onboarding, IP/conference equipment, SIM contracts, and global service desk operations via 8x8 apps. Delivered onsite and remote IT support, ensuring seamless system functionality.
- 6 months, Jun 2022 - Nov 2022
Support & Configuration Specialist
5FLOW GmbH| IT
- 1 year and 5 months, Jan 2021 - May 2022
IT Support Specialist
Canopus IT Solutions UG
Provided IT support for daily operations and project-based engagements for global clients, ensuring system functionality and timely issue resolution. Installed, configured, and maintained Windows/macOS systems, managed Active Directory, and ensured network security. Used JIRA, ServiceNow, and Remedyforce for incident tracking. Supported clients like IBM, Deutsche Bank, and BOSCH, optimizing system performance and delivering user training.
- 1 year and 5 months, Jan 2021 - May 2022
IT-Support-Spezialist (Freelance)
cs/IT solutions. GmbH
- 11 years and 3 months, Oct 2009 - Dec 2020
Senior IT Executive
Framesoft Marketplaces AG
- 10 years and 6 months, Oct 2009 - Mar 2020
SENIOR IT EXECUTIVE
Market Access Group ( Dhaka, Bangladesh)
Managed IT infrastructure and service delivery for Market Access Group, ensuring global operations. Designed and implemented network solutions, overseeing installation, configuration, and maintenance of systems. Led IT initiatives, optimized network performance, troubleshot Cisco devices, and managed IT budgeting and forecasting.
Ausbildung von Pabitra Das
- Current 9 years and 9 months, since Sep 2016
Information technology
Frankfurt University of Applied Sciences
- 2 years and 1 month, Feb 2012 - Feb 2014
M.Sc. in Computer Science and Engineering
Dhaka International University
Computer
- 4 years and 1 month, Feb 2008 - Feb 2012
B.Sc. in Computer Science and Engineering
Dhaka International University
Computer
- 5 years and 1 month, Feb 2003 - Feb 2008
Diploma in Computer Engineering
Barisal Polytechnic Institude
Computer
Sprachen
English
C1 (Fließend)
German
C1 (Fließend)
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