Petr Lukovkin

Product: - Mobile app (Android/iOS) for learning foreign language words with interval method and flashcards Responsibilities: - Development - Product-market fit - Go-to-market strategy - Monetization - Market analysis

WFM-platform (SaaS dispatching office and Mobile App) for pickers of delivery orders from e-grocery shops of X5 Group (“Пятерочка”, ”Перекресток”) Responsibilities: - Increasing quality and effectiveness of delivery orders picking by tech solutions - Development SaaS dispatching office for management and control order pickers - Development Mobile App for order pickers Achievements: - Reduced costs per item for 26% - Reduced count of SMS sending for 30000 per month - Reduced fraud for 11%

DCImanager - a platform for managing servers and IT infrastructure Responsibilities: - Finding growth points for the product (finding new niches, market analysis) - Customer development (CustDev, analyzing feedback, working on requests for product improvements) - Building the product vision, prioritizing tasks, and creating the product roadmap - Developing the marketing strategy for the product Achievements: - Repositioned the product for a new market (expected revenue growth of 8x in a year)

2DOMAINS - store for domains, hosting, VPS, and SSL REG.Reseller - SaaS reselling platform Responsibilities: - Owned product strategy and daily delivery - Drove growth via CustDev - roadmap prioritization - analytics (GA, Metabase, Python) - UX/design (Figma), - marketing (SMM, email). Managed backlog and processes (Scrum/Kanban) Achievements: - Relaunch website and increase traffic by 2x - Increase conversion to 1.5x - Grew the SSL direction by 3x, hosting by 1.5x - reversed declining MoM to +10% growth

REG.RU - domain name registrar, hosting company Responsibilities: - Market analysis, searching possible directions for company development - Analysis of P&L of companies for R&D investment Achievements: - Launched a new premium product by repackaging several simpler services

REG.RU - domain name registrar, hosting company Responsibilities: - Management of hosting technical support department (>40 people) - Setting department goals - Hiring staff - Improving department metrics (response time, satisfaction, length of correspondence) Achievements: - Reduced the average response time of technical support from 24+ hours to 30 minutes by automating and improving processes - Separated the functional responsibilities of the department and launched 4 new technical support departments

Mathematics, Computer Security