Piotr Kopec
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Piotr Kopec
- Bis heute 6 Jahre und 1 Monat, seit Juli 2019CWS International
IT On-Site And Servicedesk Support Engineer
- Managed call flow and responded to technical support needs of German, English and French users like answered telephone calls with electronically using ticketing system Cherwell, - Installed software, modified and repaired hardware and resolved technical issues, - Worked closely with teams members to meet or exceed all user service requirement, - Participated in various incentive programs designed to support achievement of helpdesk goals.
- 2 Jahre und 2 Monate, Apr. 2017 - Mai 2019
Field Service Engineer
LECO Instrumente GmbH
- Good knowledge of equipment LECO and Perkin Elmer systems like LC, GC systems, - Good Knowledge of all laboratory equipment with computerized systems, - Service of equipment and computerized systems, - Qualification like validation processes IQ / OQ / PQ of all laboratory equipment with PM Preventive Maintenance.
- 6 Jahre und 8 Monate, Nov. 2010 - Juni 2017
Field Service Engineer
Perlan Technologies sp. z o.o.
- Good knowledge of equipment chromatography in all configuration systems like LC, GC, CE systems with PEAK generators systems, - Guarantee and after guarantee service of chromatography systems, - Qualification like validation processes IQ / OQ / PQ of all laboratory equipment with PM Preventive Maintenance, - Consultancy and customers trainings.
- 3 Jahre und 1 Monat, Nov. 2007 - Nov. 2010
Filed Service Engineer
Witko sp. z.o.o
- Laboratory equipment service, - Guarantee and after guarantee service, all country area, - Qualification like validations IQ / OQ / PQ of all laboratory equipment with PM Preventive Maintenance, all country area, - Consultancy and customers trainings, - Resolve various software and hardware issues.
- 4 Jahre und 1 Monat, Nov. 2003 - Nov. 2007
Superior Expert
Dialog S.A.
- Effective monitoring of Network in telecommunication area including Maintenance Telephone Exchange with PABX i DIAMUX, - Guarantee and after guarantee service of ISDN, POTS, xDSL, GPT, - Equipment operation HICOM, PANASONIC, SLICAN, SIEMENS, - Maintenance database VIOGATE, TYTAN, and billing systems, - Maintenance radio and cordless systems.
- 7 Jahre und 1 Monat, Nov. 1996 - Nov. 2003
Systems Administrator
ICZMP
- Guarantee and after guarantee service of telecommunication equipment with local exchange Panasonic series KX xx, - Administration and Maintenance of Network Infrastructure with computer systems, - Maintenance Telephone Exchange Siemens Hicom 350 H with Hicom Dect for 133 base stations in total 300 terminals, - HICOM Siemens system.
Ausbildung von Piotr Kopec
- 2 Jahre und 11 Monate, Sep. 1999 - Juli 2002
Master of Organization Engineering.
Engineering College in Łódź P.Ł.
- 3 Jahre und 10 Monate, Sep. 1995 - Juni 1999
Bachelor of Engineering.
Engineering College in Łódź P.Ł.
Sprachen
Englisch
Gut
Deutsch
Gut
Französisch
Gut
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