
Prateek Sharma
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Prateek Sharma
- Bis heute 13 Jahre und 4 Monate, seit Feb. 2012
Cluster Head - International Business
Pyro Networks, Gurgaon (India)
M-commerce and an ever evolving product portfolio in the VAS and network optimization domain. Pyro Group is a leading provider of M-commerce, Roaming and other Telecom VAS and Product solutions with active projects/customers in over 30 countries. Operators – Airtel, Tigo, Vodacom, Azur, MTN, Econet • Managing operator accounts in Africa – managing operations for InRoam – Airtel’s Single Network for 17 countries in Africa
- 10 Monate, Apr. 2011 - Jan. 2012
Senior Manager
Connectiva Systems Middle East SPC, Bahrain
Handling accounts in the Middle East and Africa region for Connectiva’s Telecom Revenue Assurance & Fraud Management solution • Understanding Operator requirements and offering the requisite RA or FMS system • Sales and product demos for the Cloud computing and access feature • Designing customized CEM ( Customer Experience Management) solutions for different Telecom Operators, based on their subscriber retention and ARPU related challenges
- 1 Jahr und 4 Monate, Jan. 2010 - Apr. 2011
Product Manager - Voice & VAS
AWCC, Kabul (Afghanistan)
• Manage and own all new product launches in a primarily prepaid market and B2B agreements from scratch to execution • Assessing product performance through post launch analysis • Preparing Business cases and product life-cycle reports for all new products • Constant monitoring of market to pro actively design products and solutions for both B2B and B2C segments
- 1 Jahr und 4 Monate, Okt. 2008 - Jan. 2010
Marketing Analyst
British Telecom Global Services, Gurgaon (India)
• Analysis and understanding of the Global Telecom markets • Competitor insights and tracking in order to assess developments and initiatives in the Telecom sector • Conducting Win-Loss Analysis for major bids varying from 250 K Euros to 50 Million Euros • Conducting presentations for the BT Strategic Action Committee, which considers my recommendations and analysis in marketing and product development policy formation
- 2 Jahre und 1 Monat, Okt. 2006 - Okt. 2008
Senior Analyst | Technology, Media, Telecom
Gerson Lehrman Group, Gurgaon (India)
Gerson Lehrman Group is the leading provider of customized consulting and collaboration solutions to the investment community, corporations and non-profit groups. • Understanding the TMT industry scenario for North America, Europe and Asia. • Handling consultation requests from clients & facilitate consultation. • Feasibility Analysis, Client Servicing & Market Analysis Reports • Marketing Research & Need Analysis for entire Global Markets. • Five Forces Industry Analysis on ISVs, VARs
- 2 Jahre und 6 Monate, Sep. 2002 - Feb. 2005
Process Expert | Trainer
Intellicom Contact Centers, New Delhi (India)
Intellicom provides Customer Care and Support Services through multiple channels and across industries. Voice-enabled customer care, online transaction support, and help desk services are among our suite of Customer-Focused Programs that help our clients enhance their customer experience. Process / Technical training - It comprises of client's policy & procedures, Systems & product training, CTQ rollout & compliance. All these training classes are instructor led.
Ausbildung von Prateek Sharma
- 1 Jahr und 5 Monate, Juni 2008 - Okt. 2009
Management
Institute of Chartered Financial Analysts of India
Management of MNCs, Global Finance Strategies, Marketing Strategies
- 7 Monate, Feb. 2006 - Aug. 2006
Journalism
YMCA
Journalism
- 4 Jahre und 2 Monate, Juli 2000 - Aug. 2004
Computer Engineering
GGSIP University, Delhi
Software Systems, Computing Systems, Discrete Mathematics, Statistical Analysis
Sprachen
Englisch
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Deutsch
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Arabisch
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Persian
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