Rachana Khe

Angestellt, Customer Care Representative, Dominik
Phnom Penh, Cambodia

Fähigkeiten und Kenntnisse

IT Networking
Customer Support
Quality Assurance

Werdegang

Berufserfahrung von Rachana Khe

  • Current 10 years, since Jul 2016

    Customer Care Representative

    Dominik

  • 9 months, Nov 2015 - Jul 2016

    Staff Association Ambassador

    DMI

    - Represent Staffs - Involve Upper Management Meeting - Work with Ambassadors - Act as a liaison between employee and employer - Promotes staff welfare - Promotes core values and competencies - Further enhance the package of staff

  • 1 year and 2 months, Jun 2015 - Jul 2016

    Customer Support Service Team Lead

    DMI

    - Collect Billing (Amazon, Plivo, Pandorobots, Gandi, Interserver, Google, Arsys, Hockeyapp, Linode, Splukmint) - Work on SLA - Prepare NOC Schedule - Document about Support procedure - Jenkins - Gerrit - Jira - Confluence

  • 2 years, Aug 2014 - Jul 2016

    CSR Ambassador

    DMI

    Mainly working issues and questions concerning CSR are: Innovation and entrepreneurship Education of skills and competences Equal opportunities and diversity Safety and health Environmental protection Cooperation and partnerships between companies

  • 1 year and 7 months, Mar 2014 - Sep 2015

    IT Support

    DMI

    1. LDAP 2. Jira 3. Confluence 4. Jenkins(backend, android, ios) 5. Hardware 6. Archive 7. VPN access 8. Check/followup request 9. Setup support 10. Wifi access 11. Bugsense

  • 1 year and 5 months, Nov 2012 - Mar 2014

    Quality Assurance (QA) Engineer

    DMI
  • 3 months, Jul 2011 - Sep 2011

    IT Support

    Netpro Cambodia

Ausbildung von Rachana Khe

  • 1 year and 10 months, Aug 2013 - May 2015

    Cisco

    Sunrise Instituet

  • 2 years, Nov 2012 - Oct 2014

    Computer Science

    University of Puthisastra

  • 2 years and 1 month, Oct 2010 - Oct 2012

    System and Network administration

    Passerelles numériques Cambodia

Sprachen

  • English

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