Rafael Cantelli Tosim

- Business Develpoment; -Cross-Border Person in Charge of Fast-moving Consumer Goods;

- Responsible for managing loyalty points sales actions with financial alliances; - Lead projects to generate new business for the company; - Internal negotiations to seek greater innovations with financial partners (air and non-air benefits); - Search for incentives in the transfer of customer points to the LatamPass loyalty program; - Negotiate goals, KPIs and actions with other areas of the commercial department;

- Responsible for managing KPI’s and sales actions in the domestic and / or international markets; - Negotiate with different areas to ensure competitiveness; - Planning of forecast, KPIs and actions within the commercial board; - Identify opportunities and develop actions in partnership with business and sales areas; Projects and achievements: - Transfer our data to presentation dashboards to DataStudio creating data analysis using query tools and data extraction such as SQL, BigQuery and Google Sheets;

-Analyze and develop the best pricing practices; - Understand and analyze the product value propositions for the customer; - Alert on market movements (for example, cost impact analysis, information from customers and competitors, guidance on the development of raw materials); Projects and achievements: - KPIs that identified the competitiveness of our products in relation to price; - KPIs of price impacts subdivided by business area;

professionals of the line suggesting and collecting suggestions for improvement; - Participation in project evaluation and proposition of ergonomic improvements in workstations; - Notions in MTM (Methods Time Measurement).