Rajesh Kumar

•As part of Customer Success team I do the post-sales Implementation, deployment, training, design, automate with powershell scripts •As TAM I ensure to provide timely resolution for customer issues by coordinating support responses /QA / Engineering / to provide ROI for clients. •As TAM I involve with customer to design, deploy, monitor, report and administrate the infrastructure inventory for better performance with good visibility.

• Part of Global Command Center Team and worked on Hybrid Cloud environment with multiple account managers and multiple clients for Technical Issues ,optimal resource utilization and cost analysis. • Designing and deploying scalable, highly available and fauIt-tolerant systems on VMware AWS & Azure. • Provide consulting to the end customer for building secure and reliable applications on the VMware, AWS & Azure platform. • Have Weekly meeting to understand pain points and provide alternative solutions

•Deploy ,Manage and Maintain Public and Private Cloud Environment hosted on VMware vCloud Director IAAS Platform . •Designing and deploying scalable, highly available, and fauIt-tolerant systems on HyperConverged Infrastructure(VMware vCloud and vBlock) •Design and implemented migration approach for migrating workload from Physical to Virtual or on premise to any Cloud •Working knowledge on vBlock and Hyper Converged Infrastructure environment

•Provide Backup solutions support for Enterprise clients on Virtual environment. •Excellent understanding of Cloud and Storage Infrastructure with the best backup & recovery solution for the client •Provide presales support (Sales/Technical). •Deploy better Disaster recovery plan for the clients for business continuity. •Provide input to Development team for new features to enhance the product as per the Agile Methodology.

• Installing, configuring and maintaining Windows and Linux servers • User Account administration, File and Printer administration • Patch administration and deployment, Fine-tune the system for optimal performance • Troubleshooting Clusters and related issues in a SAN environment • Experience in backup tool Arcserver and Symentic BackupExec Netbackup • Troubleshooting Hardware and Operating system related issue on Datacenter

• Providing Advanced Technical Support for MSN and Hotmail issues. • Attending Microsoft Technical meeting for latest updates related to MSN • Preparing the Technical document and Mentoring the team members • Undergone Microsoft Product and MSN technical training.

MBA in IT