
Ing. Roberto Lukas
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Roberto Lukas
Technical sales representative for East-South part of Switzerland and Ticino region. Image Measurement Team.
- 4 Monate, Feb. 2018 - Mai 2018
Sales Trainer Large-scale Retailing
ALDI S.r.l.
-Responsible for the training of sales teams, the regular development of the training plan, in order to guarantee the best Customer Experience and company standards. -Responsabile dell'attività di formazione di gruppi di addetti alla vendita, del regolare svolgimento del piano di formazione, al fine di garantire la migliore Customer Experience e degli standard aziendali.
- 10 Monate, Apr. 2017 - Jan. 2018
Manager in Training
ALDI S.r.l.
store, responsible for making the customer experience a pleasant shopping experience Thanks to the matured communication skills, I are the reference point for the whole team, coordinating and leading the team to success. Implementation of their organizational skills to optimize operational procedures in the store.
- 1 Jahr und 7 Monate, Sep. 2015 - März 2017
Store manager
Vodafone Italia
- Leadership of team, stock control, cash office manager, KPI target driven, team reviews, coaching and development, customer service champion, mentor, scheduling, training, customer satisfaction, management of new openings.
- 1 Jahr und 10 Monate, Nov. 2013 - Aug. 2015
Sales Specialist
Vodafone Italia
- 4 Monate, Okt. 2013 - Jan. 2014
Apprenticeship
Vodafone Italia
- Analysis and verification of the accounting, use and implementation of systems and software for the management of personal data. Interaction with the end-user and salse.
Ausbildung von Roberto Lukas
- 2 Jahre und 7 Monate, Sep. 2020 - März 2023
Business Management, Organization Management
Università della Svizzera italiana
The USI EMBA is a modular, advanced master in management degree, taught in English, by exceptional international faculty at the Università Svizzera italiana.
- 2 Jahre und 1 Monat, Okt. 2015 - Okt. 2017
Retail People Transformation
MIP Politecnico di Milano
- 4 Jahre und 1 Monat, Okt. 2011 - Okt. 2015
Industrie und Handel
Università degli Studi di Palermo
Sprachen
Deutsch
Muttersprache
Italienisch
Muttersprache
Englisch
Fließend
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