SHAHRZAD ANDISHEH

Designing new flows from CRM to all Moroccan sisal sale points (Enterprise Architect software)  System analyzing, drafting detailed process maps & writing new operational procedures  Defining infrastructure and sequence processes to be used by developers (Enterprise Architect)  Planning and monitoring the project (JIRA)  Managing Risks and Issues of the project & Develop a detailed project plan to track progress (Agile)  UAT (User acceptance test)

Project manager in Telco operator (Vodafone). My main activities are: New releases activity Coordination (new Commercial offer), Alignment IT activities with marketing requirements, Sales support, Second level support for Commercial offer portal as well as-the maintenance

Analyst and software developer with experiences in developing and maintaining large-scale applications • Working with key client stakeholders to gather functional and technical system requirements• Set up client-side architecture, installing software and configuring for high performance and scalability• Involving in “Iveco Fiat”, "Johnson & Johnson" and "Magneti Marelli" projects, Trainer for Application Design Bootcamp, Appian Self Assembly Surface Layer (SAIL)