SHUVAM SEN

Managed end-to-end recruitment, including job postings, screening, and interviews. Streamlined employee integration by conducting onboarding sessions for 20+ new hires, resulting in a 35% reduction in time-to-productivity within the first quarter. Maintained HR records for 80+ employees, achieving 80% data accuracy and full compliance with GDPR and CCPA regulations. Relationship Manager

Exceeded sales targets by 35% in Q2 by implementing targeted promotional strategies, driving significant revenue growth. Improved customer service satisfaction scores by 30% through proactive issue resolution and personalized client engagement. Orchestrated retail banking product promotions, resulting in a 50% increase in new account openings within Y months. Resolved over 200 complex customer inquiries monthly, enhancing client retention and demonstrating strong customer service skills.

Spearheaded the development and execution of business development strategies, achieving substantial growth in bulk/liquid gas sales across diverse industries and dealer networks. Managed government tenders, contributing to pricing strategies and contract negotiations, securing over 30 in new business. Spearheaded market surveys and competitor analysis, informing sales strategies that lead to increase Prioritized customer satisfaction through exceptional customer handling, rigorous credit control