Shreya Mistri

Ensure 100% compliance with energy‑sector regulatory guidelines by conducting detailed checks on customer data, billing accuracy, and switching processes. Monitor multiple internal systems simultaneously to validate data inputs/outputs and flagged discrepancies for resolution. Collaborate with cross‑functional teams (IT, operations, customer care) to troubleshoot system issues and escalate incidents within defined timelines. Deliver structured, analytical insights to improve process accuracy and reduce oper

• Manage end-to-end sales process including lead generation, deal closure, and post-sale support, ensuring a consistently strong sales pipeline. • Implement adaptive, solution-focused strategies tailored to individual customer needs and prioritize high-impact escalation requests to improve client satisfaction. • Maintain and update confidential records according to GDPR rules using Salesforce, SAP, reducing data errors and complaints by 32%. • Achieve 160+ sales contracts per month on average while enhanci

• Perform research-grade data annotation and validation to ensure datasets are suitable for machine learning and scientific modeling. • Apply reinforcement learning from human feedback (RLHF) to refine AI model behavior and minimize inaccuracies in predictive outputs. • Monitor and diagnose anomalies in data, correcting errors to maintain 99.5% dataset integrity for research purposes. • Support reproducible and accurate data management, ensuring high-quality results for experimental validation and research

• Led a team of 10 assistants in the delivery of public engagement programmes, ensuring smooth daily operations and accurate reporting. • Designed and facilitate workshops translating complex scientific topics into accessible, hands-on learning experiences for children and adults. • Created educational and outreach content using Canva, Illustrator, and Procreate, increasing participant engagement and retention by 30%. • Collected, analysed, and interpreted participant feedback to improve programme quality a

• Partnered with Nova UCD to evaluate pseudomonas vaccine development, aligning scientific research with business objectives. • Conducted market research and competitor analysis, developing insights on product positioning, pricing, and budgeting strategies. • Reduced potential risks in vaccine development by 20% through strategic scenario planning and data-driven decision-making. • Delivered presentations and reports to stakeholders, including Enterprise Ireland, outlining a 5-year strategic roadmap. • Supp

• Lead Generation: Resolved customer inquiries via phone, and email generated a 52% increase in inbound leads boosted monthly sales by 2X through customer relationship management (CRM) system. • Relationship Building: Strengthened client relationships and negotiation strategies, leading to a 26% revenue increase in one year. • Data Management and Financial Forecasting: Classified leads through Salesforce to draw insights from data, resulting in a 15% increase in customer retention. • Email Marketing: Creat

• Reported to the CEO of a MedTech company focused on medical devices; US patented non-invasive pocket scanner, drug administration monitoring bracelet, and IOT-enabled vaccine management system. • Developed a go-to-market strategy through market analysis, a business plan and crafted pitch decks; improved Series A funding prospects in 6 months. • Increased brand awareness by writing content, website copies, designed flyers and brochures. • Handled day-to-day administrative duties and scheduled meetings for

• Specimen Handling: Collected and processed multiple clinical samples (vitreous humor, aqueous humor, serum, and tears) for analysis. • Lab Tests: Performed kit-based multiplex ELISA assays and flow cytometry, qPCR, and microscopy techniques to quantify disease-related biomarkers and analysed data. • Cell Culture: Established human cell lines (HCE, HEK) to study various ocular disease environments and disease progression. • Supportive Activities: Checked general lab readiness, laboratory equipment qualifi

• Generated the variants of the enzyme amylase and improved enzyme activity and stability in five months by inducing mutations in wild-type amylase through PCR, site-directed mutagenesis and site saturation library. • Carried out laboratory process automation and routine equipment performance testing per laboratory guidelines. • Maintained good laboratory practice and good documentation practices to meet high-quality standards.

• Conducted lab-scale upstream and downstream research tests for the project "Cloning and expression of thermostable polymerase for isothermal DNA amplification." • Mentored and guided Master’s students in their industrial projects, fostering a collaborative learning environment. • Achieved equal performance of the isolated Bst polymerase enzyme compared to New England Biolab’s 1 unit in less than 6 months.

Title: Isolation and characterization of Caprine bone marrow extracellular matrix and its role in Leukemogenesis. • Isolation of Caprine Bone Marrow extracellular matrix. Estimation of the quantity of important biomolecules (total protein, carbohydrate, glycosaminoglycans, collagen) present in Caprine extra cellular matrix. • Drug resistance of Chronic Myelogenous Leukemia cells by doses of BCR-ABL tyrosine kinase Inhibitor, with or without the presence of bone marrow extracellular matrix. Abstract: Chroni