SOFIA KATSOULA

Answering patient calls, emails, and in-person inquiries related to IVF treatment. Scheduling appointments for consultations, ultrasounds, blood tests, and other procedures. Providing patients with information about the IVF process, including costs, insurance coverage, and next steps. Coordinating with nurses and doctors to ensure patients have all the necessary paperwork and referrals. Offering emotional support and empathy to patients who may be feeling stressed or anxious during their fertility journey.

Provide feedback to employees on their performance Identify training and development needs Set goals for the employee to achieve Make decisions about compensation and promotions Communicating with doctors to establish new collaborations Quality Control and Patient Safety Staff Management Patient Flow and Appointment Scheduling Establishing and maintaining the organization's Quality Management System (QMS) Overseeing the development and implementation of ISO procedures and processes

Scheduling appointments: Checking patients in and out, scheduling appointments, updating patient records, and managing payments Communicating with patients and providers: Answering phones, taking messages, and relaying information between patients and healthcare providers. Ordering supplies: Ordering medical supplies, equipment, and other necessary items for the clinic. Public relations: Greeting patients and visitors, answering questions about the clinic, and promoting the clinic's services.

DNA extraction and PCR, extract DNA from cells and amplify specific DNA sequences using polymerase chain reaction (PCR). Southern blot analysis Restriction enzyme digestion Gel electrophoresis DNA sequencing Mapping genes Mapping genes

Collecting and preparing specimens. Hematology (blood cell analysis), microbiology (bacteria and virus identification), chemistry (blood and urine analysis), and immunology (immune system function assessment). Performing laboratory tests Interpreting results and preparing reports

My finally work for the master was to study the ΄΄R753Q ΄΄ polymorphism of the TLR-2receptor with RFLP analysis. So i can do DNA analysis, electrophoresis and work with pcr analysis.