Samrat Paul

• Managed and motivated project teams to promote collaboration and keep members on-task and productive. • Created full-fledged release schedules and orchestrated end-to-end processes. • Increased operational efficiency by 50% by implementing Agile Methodologies. • Recognized areas needing improvement and implemented LEAN program, enhancing productivity by 40%. • Oversaw and improved deliveries worth more than $3 million per year through efficient coordination of Infra and Development Team.

• Analyzed business systems and processes, identifying areas for improvement to support future growth. • Documented process flows and developed requirements for functional improvements and enhancements. • Handled Incidents associated with queries from client and resolving them within SLA's. • Single point of contact for knowledge transition from site to offshore. • Engaged in Pre and Post Deployment Version Release Testing's, Functional Testing for WRF Requests, Regression Testing and UAT.

• Assessed software problems and utilized troubleshooting tools to swiftly resolve issues. • Installation of application and up-gradation of hardware to Virtual infrastructure. • Responsible for taking training sessions of support team. • Developed relationships and rapport with various individuals, including internal personnel and software vendors.

• Onsite development for 6 months for Time Magazine office at New York office. • Coding, UI development, Code integration, Debugging, Environment Configuration. • Providing Design Implementation Inputs. • Coordinating with onsite team and mentoring team members.