Dr. Sandra Flores

• Reviewed applications of metabolite profiling (mass spec) in bioprocessing (biologicals and bio-based chemicals) – biomarker identification for optimization of cell lines, strains and culture conditions • Trained sales force on bioprocessing capabilities • Organized meetings with Japanese partners • Provided questionnaire and presentation for market research on future product development

• GPCR products strategic planning and execution • Implement promotional campaigns worldwide for membranes and cell lines • Partner with operations, R&D, sales, legal, finance and support to ensure customer satisfaction and drive product profitability • Development of sales tools with marketing (application guide, sales sheet, IPflyer, e-newsletters, website, etc.) • Set pricing • Training on-site and remotely sales force, customer support • Conduct market research and competition analysis

• Delivered GPCR technical seminars and high-level presentations to customers • Tailored support to Japanese sales force and customers • Worked closely with sales force to promote GPCR membrane in Asia. Sales growth in several countries • Developed technical content for marketing tools; • Performed competitive benchmarking and voice of customer research • Provided advanced GPCR technical support • Assisted in the development of products/applications in line with business strategic plan and customer needs

• Managed cross-functional teams to develop new GPCR products • >10 products delivered timely and met project goals (performance, cost, manufacturability, etc.) • Communicated project goals and status within the project team and to leadership • Generated and maintained project documentation • Obtained customer input at critical development phases • Trained on-site and remotely the sales force and technical support • Managed collaborations and beta-testing of products in development

• Responsible for pre- and post-sales technical support for all GPCR products • Maintained database of customer complaints, questions and product requests • Worked with CRM system to generate customer database • Generated custom service reports • Followed-up product evaluations • Technical presentations at conferences

Bioinformatics Core Facility (BCF) Group: Development and management of the Swiss Breast Oncology Gene-Expression Database which combined breast cancer patient’s clinical records and gene expression data including multi platforms microarrays and RT-PCR

Ion channel intracellular regulation; cell biology, molecular iology, biochemistry

Biochemistry