Scott Solomon

Assists in marketing and purchasing of wine for business and personal consumption. Selects wine that pair well with menu items, showcases a particular growing region or type of grape, and those appropriate for a business event or party. Strong knowledge of viticulture.

Responsible for providing world class customer retention and satisfaction for wireless products and services, while in compliance with policies and procedures. Responded to various customer escalations and complaints by resolving issues in a timely manner. Managed instant escalations by utilizing Internet resources on an e-Commerce platform to assist with disputes and customer service issues.  Regularly exceeded all monthly performance metrics and service levels  Developed a deeper knowledge of cell

Accountable for producing consistent monthly sales by enrolling prospective members and providing an enthusiastic level of service to all existing members. Supporting the business, customer programs, staff and members on a daily basis.  Achieved and surpassed monthly targeted sales goals and membership requirements

Developed and closed new business opportunities as well as maintained and managed a customer base of over 1500 customers. Actively pursued leads generated through various company Marketing efforts as well as cold calls to up sell prospective customers with an array of products and services offered by DHL Express and other logistic services. Worked diligently to resolve customer issues, grow existing accounts and build new business relationships. Provided management with daily sales team performance.

Sold security systems thru cold calling techniques and customer referrals. In charge of responding to customer service inquires and account management escalations.  Grew the customer base by an average of 30% monthly.

Obtained an active client base which included daily contract preparation for and management of inventory and assets. Analyzed rates and policies in a competitive industry and incorporated ideas and plans to help establish a broad client base.  Secured new clients which increased sales revenues by over 50%  Took on new tasks by opening and managing satellite branch in a private airport

Responsible for managing sales, client relations and marketing events for new and existing clients. Negotiated and managed shipping vendor contracts and rates. Coordinated extensive communication within the sales, marketing and technical support areas

Managed and maintained all customer information for the Visitor Center and Private Cellar wine club. Developed more cost efficient ways to ship merchandise and wine by leveraging Vendor relationships.