Sean Kelly

Leading a team of Life Cycle Solution Managers Responsible for implementing growth strategies for EMEA Life Cycle Solutions Key account manager for the most important EOS customers in after sales. Forecasting and monitoring key performance indicators to ensure growth Support to our indirect sales channels via Head of Partner Management

Develop new business & manage key accounts Generate sales opportunities by direction action & technical presentation Develop distributors & manage distribution networks for sales Assist in analysis of markets to identify technology trends, product opportunities and strategy Implementation of strategic business plan that expands company's customer base Provide regular sales forecasts & make presentations to senior management Develop relationships with major OEMs & act as principal point of contact

Region UK, Nordic + Baltic - ALM (Advanced Laser Materials) European Coordinator - Evaluate potential customer projects - Present to customers EOS material & service portfolio - Build and maintain long term customer relationships - Additive manufacturing polymer & metal material consulting. - Introduce new materials to customers - Sales terms & conditions

Assisting the Customers with any inquiries or problems concerning their orders and provide quick solutions Order administration and maintaining accurate customer account information Providing technical product information and advising customers on market conditions Support and assist the sale of new products to the clients Identifying new clients and working with the Sales Team to prepare proposals nventory and Stock Management for the Sales team and the Customers

Deliver service and support to end-users using and automated call distribution phone software. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services Gather customer’s information and determine the issue by evaluating and analysing the symptoms Training new trainee’s

Daily Company Cashbook reconciliation Set up clients on Direct Debits Receipting clients for payment on policies Management of claims cheques Issuing letters to clients for DD confirmation or for default

Setting up client payments Dealing with customer queries and complaints Showing properties to potential customers Filing of customer documentation

Marketing and Accounting