Sebin Jose

Salesforce CRM Expert

Data & Business Excellence - Implementation of Global CRM - Integration of CRM with Marketing-Automation & ERP - Enable Data Driven Decisions and Customer 360 view

COMMERCIAL OPERATIONS EVANGELIST - Business owner of CRM (salesforce.com), sales processes & operations strategy - Strategic Business Partner for leadership team (execution of key sales initiatives ) - Sales Business Analysis & Forecasts (Insights in taking informed decisions) - Commercial Operating System (Continuous improvements to ensure smooth functioning) Business Systems Proficiency: Salesforce.com, HubSpot, CPQ, Miller Heiman, InsightSquared & Tableau

EXPERT SALES ENABLER - Offered professional services in Sales Enabling and Sales Infrastructure -Implementation and centralization of Order management process in CRM -Sales Business Analysis in measuring business performance -Single Point of Contact to Sales team in sales processes, tools and reporting -Building and maintaining sales library with marketing Business Systems proficiency: Salesforce.com, QlikView and Oracle

SALES ENABLER | Sales and Financial Operations Europe - Operational support to Sales team resulted in increased efficiency (eg: CRM administration, order management & MIS). - Improved the accuracy & speed of sales decisions by acting as aftersales single point contact (SPC) for 5 customers in EU. - Managed Order to cash worth EUR 5 million and brought down the overdue from 800k to "zero". - Identified Must Have Accounts (MHAs) and helped acquiring new customers by Market studies.

Analysis of Research reports and competitor profiles to improve portfolio strategy, Preparation and publishing of Market Research News Letter, Sales forecast analysis and interpretation of data in framing strategies. Project involvements: ITS(Intelligent Transportation System), Insurance Telematics.

Global Consumer Loan Operations.

Cross-Cultural Management,

Strategic Marketing Management, Corporate Finance