Selami Ayhan

Managing of Key Accounts in Pharmaceutical Industry globally.

Market research and consulting services project management and execution involving both qualitative and quantitative market research methods, mostly in business to business markets. Projects include: Customer Satisfaction Surveys, Customer Analysis, Mystery Research, Business Intelligence.

• Sales Support und Marketingmassnahmen für Microsoft Windows 7, XBOX 360 und Nestlé Nespresso • Pflegen der Ansprechpartner durch Aufbau einer persönlichen Beziehung • Regelmässige Betreuung der Kunden nach ABC Einteilung und eigenem Tourenplan (Besuche,Trainings und Promotionseinsätze) • Überwachen und Führen einer Statistik über die Aktivitäten der eigenen Produkte sowie deren Mitbewerber bezüglich Preisgestaltung, Promotionen und Platzierung (Wettbewerbs- und Marktbeobachtung)

• Single point of contact for all recruitment activities in Greece and Turkey (MEDI) and Recruitment Coordinator role for the EMMA (Eastern Mediterranean, Middle-East and Africa and MEDI) region, staffing advice, recruiting sources for advertising and postings, Consulting/Coaching, strategic recruitment planning, Developing, designing and promoting the company image to candidates and external service providers, Developing networks, candidate sourcing, Leading work with agencies, employer branding

• Relationship development with PoS • Sales Support, coaching of sales representatives in PoS • Placement of branded items in PoS • PoS (Orange products) reporting and analysis

• Consumer-Work, market analysis, accounting, reporting, supervision, product and sales trainings of regional consumer-work force • Management of a team of 9-13 event-hostesses for promotional activities and events in Bern, Zürich and Basel • Responsible for the sales quotes for the region Bern • New brand introduction and development of brand awareness in the region • Relationship management and development with PoS. • Viral product marketing as Ambassador

• Sales of end user ICT products for major accounts such as SonyEricsson, Symantec, Brother, Palm, Terratec, Devolo, Tom Tom • Sales support and merchandising • PoS analysis and reporting • Relationship and channel development through contact with outlet managers • Negotiation and placement of branded items in PoS • Sales- and product-training of sales representatives • Project lead of various promotional activities

• Sales of Broadband Internet-Access products, customer relationship management, reporting. Handling of customers complaints and sales reporting