Selina Heiska

Angestellt, Director, Customer Experience, LähiTapiola

Helsinki, Finnland

Fähigkeiten und Kenntnisse

Management Board
leadership skills
Change Management
Business Development
Digital transformation
Business Transformation
Strategic Planning
Marketing
Digital strategy
Digital

Werdegang

Berufserfahrung von Selina Heiska

  • Bis heute 6 Jahre und 8 Monate, seit Feb. 2018

    Director, Customer Experience

    LähiTapiola

    Head of customer experience, marketing, communications and digital operations at LocalTapiola Life / LähiTapiola Henkiyhtiö. Working across three business areas: life insurances, savings & investments & corporate solutions.

  • 1 Jahr, Apr. 2017 - März 2018

    Vice President

    Wärtsilä

    Vice President of global digital transformation at Wärtsilä. Headed three global areas: digital marketing & communications, digital culture / culture change programme and digital PMO.

  • 9 Monate, Aug. 2016 - Apr. 2017

    Director, Digital

    Capgemini

    Digital director for Capgemini Finland. Responsible for Digital center of excellence and digital P/L. Member of Finnish management team.

  • 2 Jahre und 7 Monate, Feb. 2014 - Aug. 2016

    Head of Online and Telesales / Head of Digitalisation

    OP

    Headed OP non-life insurance B-to-C online and telesales (Pohjola insurances) and had overall responsibility of non-life insurances marketing strategy and execution. Member of private customers' leadership team.

  • 7 Jahre und 10 Monate, Mai 2006 - Feb. 2014

    Head of Digital Marketing Operations

    Nokia Oyj

    Headed global digital marketing operations at Nokia Mobile Phones (campaign planning, media buying and analytics). Helped markets (60+) to set up best in class digital operations and headed global digital transformation program raising the digital marketing skills and competences within marketing, sales, customer care and external agencies. 2007-2010 on sabbatical (relocated to Poland with my family).

  • 5 Jahre, Mai 2001 - Apr. 2006

    Product Manager

    Nordea Bank

    Product manager for worlds first online bank (Solo / Nordea netbank). Responsible for running the daily operations (1M monthly users), heading development of loans, accounts and savings product areas and also had overall responsibility of digital banking related marketing & communications.

Ausbildung von Selina Heiska

  • 4 Jahre und 11 Monate, Aug. 1998 - Juni 2003

    Business Administration

    University of Jyväskylä

    Marketing, Computer Science, Industrial Management & Commerce, Adult Education

Sprachen

  • Englisch

    Fließend

  • Finnisch

    Muttersprache

  • Schwedisch

    Gut

  • Deutsch

    -

Interessen

I dance hiphop & street dance & compete in it as well :)

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