Selina Heiska
Angestellt, Director, Customer Experience, LähiTapiola
Helsinki, Finnland
Werdegang
Berufserfahrung von Selina Heiska
Bis heute 6 Jahre und 8 Monate, seit Feb. 2018
Director, Customer Experience
LähiTapiola
Head of customer experience, marketing, communications and digital operations at LocalTapiola Life / LähiTapiola Henkiyhtiö. Working across three business areas: life insurances, savings & investments & corporate solutions.
1 Jahr, Apr. 2017 - März 2018
Vice President
Wärtsilä
Vice President of global digital transformation at Wärtsilä. Headed three global areas: digital marketing & communications, digital culture / culture change programme and digital PMO.
Digital director for Capgemini Finland. Responsible for Digital center of excellence and digital P/L. Member of Finnish management team.
2 Jahre und 7 Monate, Feb. 2014 - Aug. 2016
Head of Online and Telesales / Head of Digitalisation
OP
Headed OP non-life insurance B-to-C online and telesales (Pohjola insurances) and had overall responsibility of non-life insurances marketing strategy and execution. Member of private customers' leadership team.
7 Jahre und 10 Monate, Mai 2006 - Feb. 2014
Head of Digital Marketing Operations
Nokia Oyj
Headed global digital marketing operations at Nokia Mobile Phones (campaign planning, media buying and analytics). Helped markets (60+) to set up best in class digital operations and headed global digital transformation program raising the digital marketing skills and competences within marketing, sales, customer care and external agencies. 2007-2010 on sabbatical (relocated to Poland with my family).
5 Jahre, Mai 2001 - Apr. 2006
Product Manager
Nordea Bank
Product manager for worlds first online bank (Solo / Nordea netbank). Responsible for running the daily operations (1M monthly users), heading development of loans, accounts and savings product areas and also had overall responsibility of digital banking related marketing & communications.
Ausbildung von Selina Heiska
4 Jahre und 11 Monate, Aug. 1998 - Juni 2003
Business Administration
University of Jyväskylä
Marketing, Computer Science, Industrial Management & Commerce, Adult Education
Sprachen
Englisch
Fließend
Finnisch
Muttersprache
Schwedisch
Gut
Deutsch
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