Silvia Francisco

Welcoming customers, explaining about the products, serving coffee and drinks, organizing the stand, supporting the client with everything they need.

Tour in English around the city, explaining about some important points of the city. Guests are from all countries.

• Full lifecycle recruiting experience, training personnel, and admission process for new Drugstores in the Brazilian territory. • Supporting the implementation of HR processes at the company, such as Reference Stores, Development on employees career, and daily routine. • Career path mapping. • HR Database maintenance, and Intranet update on data for new hires.

• Management of the recruitment and selection process. • Management, in the entire Brazilian territory, of issues related to diversity and inclusion. • Follow up of indicators. • Selection process and development of Trainees. • Training and development of new employees. • Organization and planning teambuilding, training, coffee- breaks, events, hotel booking, travel arrangements for employees, and office. • Coaching with the leadership.

• Management of the recruitment and selection process - from operational to management levels. • Direct contact with clients to define the candidate profile. • Development of motivational programs. • Recruitment process: CV screening, scheduling, conducting individual interviews, conduct group dynamics, and interview by competence.