Simko Zsolt

Angestellt, Director - Strategic Market Alliance Director (ServiceNow) | DWS Consulting, Kyndryl

Fähigkeiten und Kenntnisse

Account Management
Business Relationship Management
Agentic AI Development
Business Transformation
Business Unit Management
Customer Satisfaction
Agentic AI Executive Certification
AI Studies
Customer Service
AI Transformation
Certified System Administrator Fundamentals
Analytics
Customer Success
IBM Mainframe
Business Development
Change Management
Department Management
Business Process Management
Incident Management
Cloud Transformation
Consult leadership
Infrastructure Services
Digital Workplace
Consulting
International Business
Ecosystem development
Cross-functional Coordination
IT Management
Executive Advisory
Cross-functional Team Leadership
IT Operations
Global Delivery
IT Outsourcing
Leadership
Go-to-Market Strategy
Practice Leadership
Management
IT Service Management
Hybrid Cloud
Program Leadership
Strategic Alliances
Moveworks
IT Strategy
Project Delivery
Strategic Partnerships
Operational Excellence
ITIL
Project Management
Strategic Planning
Organization Skills
Sales Enablement
Strategic Planning for Growth
Organizational Leadership
Sales Management
Strategy
Outsourcing
Service Delivery
Team Leadership
People Development
Technical Recruiting
Service Management
People Management
Technology Leadership
ServiceNow
PMP/PMI - Associate
Value Realization
Stakeholder Management
Workforce Management
Corporate Governance
Nearshoring
Offshore
Globalisation
Service quality
Cost reduction
Increase in corporate value

Werdegang

Berufserfahrung von Simko Zsolt

  • Bis heute 3 Jahre und 11 Monate, seit Jan. 2023

    Director - Strategic Market Alliance Director (ServiceNow) | DWS Consulting

    Kyndryl

    •    Lead ServiceNow solution and capability development across Strategic Markets spanning EMEA, LATAM and ASEAN. •    Shape and execute Digital Workplace Services consulting pre-sales/ Go To Market strategy, connecting client priorities with practical transformation propositions. •   Empowering ServiceNow Architects, Consultants, and Client Technology Advisors to achieve outstanding client and business success. •    Act as the strategic alliance contact for ServiceNow across Strategic Markets, coordinating

  • 2 Jahre und 3 Monate, Okt. 2021 - Dez. 2023

    Strategic Markets Core Services & DWS Practice Director - Kyndryl Consult

    Kyndryl

    •    Led consulting strategy and go-to-market planning for Core Services and Digital Workplace Services across Strategic Markets. •    Aligned portfolio priorities, skills and delivery capabilities with market demand and client transformation requirements. •    Supported practice development, cross-functional execution and executive stakeholder alignment across international markets.

  • 2 Jahre und 6 Monate, Mai 2019 - Okt. 2021

    Head of Project Services Europe Client Innovation Centers at IBM

    IBM

    •    Led the Project Services organisation across IBM Client Innovation Centres in Poland, the Czech Republic and Hungary. •    Oversaw project-management capabilities supporting Cloud, Core Infrastructure and Digital Workplace practices. •   Drove resource alignment, delivery governance and collaboration across geographically distributed teams.

  • 5 Jahre und 7 Monate, Apr. 2016 - Okt. 2021

    Project Management Service Resource and Utilization Leader IOT Europe

    IBM

    •    Led European project-management resource and utilisation activities, aligning capability supply with delivery demand. •    Supported workforce planning, service performance and effective deployment of project-management expertise across markets.

  • 1 Jahr, Apr. 2015 - März 2016

    Project Management Service Portfolio Manager IOT Europe

    IBM

    •    Managed project-service delivery performance across European markets and service lines. •    Provided portfolio oversight and coordinated performance management across a complex multi-market environment.

  • 1 Jahr und 8 Monate, Aug. 2013 - März 2015

    Europe RFS Delivery Operation Manager

    IBM

    •    Led delivery performance for Request for Service project work across Europe. •    Coordinated operational governance and service execution across multiple stakeholders and geographies.

  • 1 Jahr und 7 Monate, Apr. 2012 - Okt. 2013

    Service Management Unit Leader

    IBM DSS Kft

    •    Led and was accountable for the activities of Service Management departments. •    Provided people leadership, operational governance and service-delivery oversight.

  • 1 Jahr und 8 Monate, Aug. 2010 - März 2012

    Acount Management Department manager & Delivery Project Executive for IGA system

    IBM

    •    Led the Service Management Account Management department and served as Delivery Project Executive for the IGA system. •    Held responsibility for financial areas and client-facing delivery governance.

  • 2 Jahre und 4 Monate, Apr. 2008 - Juli 2010

    Service Management Department Manager

    IBM

    •    Led the Service Management department covering account management and service-management disciplines. •    Managed delivery priorities, team performance and stakeholder coordination.

  • 2 Jahre und 11 Monate, Mai 2005 - März 2008

    Shift Service Manager&Project Manager

    IBM

    •    Served as Manager on Duty for services operating at the location and managed service-transition projects. •    Coordinated operational decision-making, issue resolution and transition delivery.

  • 6 Jahre und 1 Monat, Apr. 2000 - Apr. 2006

    Mainframe Batch Operation

    IBM

    •    Worked in mainframe programming and batch management, including JCL-based job management. •    Built a strong technical foundation in enterprise operations and service reliability.

Ausbildung von Simko Zsolt

  • 1 Jahr und 11 Monate, Sep. 1997 - Juli 1999

    Higher education in Business environment

    Rockenbauer Institute of Higher Education, Hungary/ University of Pecs

    University of Pécs, Faculty of Sciences, Székesfehérvár - Office Manager

Sprachen

  • Deutsch

    C1 (Fließend)

  • Englisch

    C1 (Fließend)

XING – Die Jobbörse

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z