Simone Forti

• responsible for the operation of the worldwide After Sales for Thin Film Equipment (Balzers, Metaplas, Sucotec) and Thermal Spray Systems (Metco) • global P&L responsibility for the After Sales business such as Spare Parts, Upgrades & Retrofits and Field Service • yearly global planning of budgets for GSR, ORGP, FTE, CAPEX, and utilization • defining and executing global After Sales growth strategy, with focus on sustainable growth • driving cross-functional initiatives and continuous improvement

• responsible for the operation of the worldwide After Sales business for Thin Film Equipment (PVD, Nitriding & CVD) • P&L responsibility for After Sales business such as Spare Parts, Upgrades/Retrofits and Technical Service & Support • yearly planning of budgets for GSR, ORGP, FTE, CAPEX, and utilization • defining and executing global After Sales Strategy with focus on sustainable growth • established global governance for reporting and share of know-how, scale solutions for global practice

• developing and executing marketing strategies, in close collaboration with Sales and Communications • creating and maintaining equipment presentations, brochures, flyers and content on web, together with Communications and according to CI Design • preparing and supporting for exhibitions globally, including participation • monitoring of competitor activities and global market share, and deviate measures • maintaining global Installed Base in CRM system for market share and competitor analysis

• developing and executing After Sales vision and strategy • P&L responsibility for After Sales products and services • responsible for yearly budget and monthly forecast • establishing and maintaining Extranet for customers • expanding innovative and customer-oriented After Sales Portfolio • developing team members • supporting the world-wide After Sales hubs • defining and maintaining pricing • systematically measure and monitor different PI's and KPI's such as GSR, GP, OTD and customer satisfaction

- sales of special electric motors in small and big size (56 - 280) and gear with transmission if needed - supervision of customer ABB (in Switzerland and Finland) - quoting and order processing including monitoring of production status