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Simone Forti

Angestellt, Head of After Sales, Oerlikon Surface Solutions
Balzers, Liechtenstein

Fähigkeiten und Kenntnisse

After Sales Services
Customer Support
Word Excel Powerpoint
Business English
Technical Sales
Customer Satisfaction
International Experience
Project Management
Upgrading of machines
Team Leading
MS Office
After Sales Management

Werdegang

Berufserfahrung von Simone Forti

  • Bis heute 5 Jahre und 4 Monate, seit Jan. 2020

    Head of After Sales

    Oerlikon Surface Solutions

    - responsible for the worldwide After Sales Service for Thin Film Equipment from Oerlikon Balzers - P&L responsibility for After Sales Business such as Parts, Upgrades and Technical Support - define, release and implement global After Sales Strategy

  • 3 Jahre, Jan. 2017 - Dez. 2019

    Product Marketing Manager Thin Film Equipment

    Oerlikon Surface Solutions

    - develop and execute marketing strategies - create and maintain equipment presentations, brochures, flyers and content on web - prepare and support for exhibitions globally - monitor competitor activities and global market share - maintain global Installed Base in CRM system for market share and competitor analysis - support Equipment Sales in special customer projects regarding order fulfilment - lead in general After Sales communication to external customers

  • 15 Jahre und 2 Monate, Nov. 2001 - Dez. 2016

    Manager Sales Services / After Sales

    Oerlikon Surface Solutions

    - develop and process After Sales strategy - create and maintain sales documents, presentations, web,... - establish & maintain Extranet - expand and strengthen innovative and customer-oriented Service & Product Portfolio - disciplinary responsibility of Sales Services Team - P&L responsibility - systematically measure and monitor different PI's and KPI's such as GSR, GP, OTD & ensure to meet expected targets - report budget & monthly forecast - visit customers globally & advise

  • 1 Jahr und 1 Monat, Okt. 2000 - Okt. 2001

    Sales

    Thien E-Motoren

    - sales of special electric motors in small and big size (56 - 280) and gear with transmission if needed - supervision of customer ABB (in Switzerland and Finland) - quoting and order processing including monitoring of production status

Ausbildung von Simone Forti

  • 2003 - 2016

    Various professional education and training in Sales & Marketing

  • 5 Jahre und 10 Monate, Sep. 1994 - Juni 2000

    Elektrotechnik

    Höhere Technische Bundes-, Lehr- und Versuchsanstalt Bregenz

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Grundlagen

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