Sophie Allano
Angestellt, Team lead customer success manager, e-Group
Berlin, Germany
Skills
Timeline
Professional experience for Sophie Allano
- Current 3 years and 9 months, since Aug 2022
Team lead customer success manager
e-Group
- Ensure client onboarding, manage complaints and feedback, maintain service quality, while optimizing upselling opportunities. - Participation in a migration project - Point of contact with product teams to gather and convey client needs
- 11 months, Feb 2021 - Dec 2021
Account Manager
Lesieur
- 2 years and 4 months, Oct 2018 - Jan 2021
Category Manager
Lesieur
- 1 year and 8 months, Feb 2017 - Sep 2018
Category Manager
Savencia Fromage & Dairy
- 1 year and 7 months, Aug 2015 - Feb 2017
SALES BUSINESS DEVEVELOPMENT MANAGER
Savencia Fromage & Dairy
- 10 months, Oct 2014 - Jul 2015
AREA SALES REPRESENTATIVE
Savencia Fromage & Dairy
Languages
French
C2 (Expert / native speaker)
English
C1 (Fluent)
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