Sophie Walz

• Achieved a 95% customer return rate while maintaining 100% positive reviews • Forged good customer relations by making accommodations when reasonable • Tracked spending, earnings, and scheduling using Excel • Promoted my own business

• Greeted visitors and answered questions at the counter and over the phones • Maintained order and composure in the fast-paced unit during medical emergencies • Assisted the nursing team with clerical work • Contacted appropriate parties to assist with patient needs • Ensured only eligible personnel entered the closed unit

• Wrote multiple technical reports per semester • Assisted in weekly maintenance of the laboratory moth colony

• Assisted with the course "Psychobiology of Sleep" • Guided students to design their own service projects • Maintained consistent contact with students and the professor

• Logically organized the lab databases containing participant information • Handled various responsibilities while keeping focus on the main research study • Compiled demographic statistics around the Pennsylvania-West Virginia border • Maintained strict participant data confidentiality

• Assisted with the course "Introduction to Psychology" • Organized and graded papers for classes with 100+ students • Proctored exams and answered questions • Collaborated closely with graduate students and professors • Analyzed course data as part of my capstone research project

• Assisted event staff for events with over 14.000 guests including the university welcome event “FallFest” • Worked front counter as part of a close knit group of around 15 employees • Trained new team members • Completed daily accounting logs and reports • Entrusted with handling funds over $20.000

• Assisted with the course "Introduction to Computer Applications". • Instructed students to use Excel, Access, and PowerPoint for business analytics • Demonstrated the usefulness of big data, reports, queries, and forecasting for identifying and solving business problems • Gained 60+ hours of tutoring experience

• Communicated with nursing staff to determine which patients were available for visits • Offered comfort to patients and visitors during their stay in the hospital • Gained experience working with long-term care patients in the Neurology, Intensive Care, and Oncology units

Special Courses: Behavioral Principles Lab, Emotions and Mood, Social Psychology, Psyhcobiology of Sleep Experiences: research assistantship, two teaching practicums, and capstone research that I presented at the university psychology poster session

Special Courses: Developmental Bio, Physiological Psych, Neuroscience, Neuroethology, Conservation Bio, Epigenetics, Parasitology, Medical Imaging Physics, Drugs and Medicine, Biochem, Physiology Experiences: research assistantship and capstone research that was selected for the bio symposium