Stephan Faeh

Angestellt, Senior Customer Base Manager, Value Management, UPC Schweiz GmbH
Zurich, Switzerland

Fähigkeiten und Kenntnisse

Strategic marketing
Business strategy
Team leadership
Lead generation
Social Media Marketing
Content Marketing
Customer marketing
B2B Marketing
Project management
KPI

Werdegang

Berufserfahrung von Stephan Faeh

  • Current 6 years and 9 months, since Sep 2019

    Senior Customer Base Manager, Value Management

    UPC Schweiz GmbH

    Hold overall strategic, commercial, and operational program lead to support major strategic company KPIs, overseeing a budget of >15 mCHF Manage up to 25 people on project level in a lean-agile IT environment Coordinate governance, risk management, change management, and business process management Cooperate with Business Intelligence to create ML/AI model

  • Current 9 years and 9 months, since Sep 2016

    Marketing Manager, Value Management

    UPC Schweiz GmbH

    Onboard and manage junior members of the CBM team to support commercial strategy Drive digital product marketing activities Initiate and coordinate programs and campaigns to decrease digital product churn

  • 1 year, Aug 2015 - Jul 2016

    International Marketing Manager

    Turnitin

    Led marketing, corporate communications, and business development initiatives in Europe / Developed and executed comprehensive marketing strategies / Developed market segmentation, product positioning, and content strategies / Social media marketing / Measured and evaluated campaign KPIs Achievements: Defined and optimized marketing automation processes / Implemented and managed a pan-European influencer program / Reduced product churn by 25%

  • 2 years and 3 months, Nov 2012 - Jan 2015

    Marketing Manager

    Aptean (ehemals CDC Software)

    Created overall marketing strategies, product profiles, competitive analysis, lead generation, and loyalty projects for ERP, MES, and SCM product lines / Worked with product management, sales, and business development to optimize product roadmaps / Liaised between U.S. and European marketing / Defined strategies for influencer and content marketing Achievements: Managed up to 4 marketing team members, depending on project scope / Implemented new sales and marketing funnel / Increased lead inflow by 15%

  • 3 years and 3 months, Sep 2009 - Nov 2012

    Marketing Project Manager

    Wegelin & Co. Privatbankiers

    As a freelance marketer, I designed, planned, and executed a customer marketing project for Wegelin & Co., one of the oldest private banks in Switzerland. Aiming at creating substantial content for a direct marketing publication, I implemented the corporate communications strategy, and wrote and published a total of 10 pamphlets about the bank’s investment and communication strategy since 1909.

  • 3 years and 6 months, Jan 2005 - Jun 2008

    Head of Marketing

    Fischer & Faeh GmbH

    With the goal of helping start-up companies cutting the red tape and entering their markets successfully, I co-founded a consulting business where I fulfilled the role of head of marketing, creating innovative business and go-to-market concepts for our clients.

Ausbildung von Stephan Faeh

  • 1 year and 1 month, Mar 2010 - Mar 2011

    Economic history

    University of Chicago

  • 5 years and 2 months, Aug 2003 - Sep 2008

    Economic history

    Universitat Zurich

    Economic history of the United States; US macroeconomics

  • 1 year and 6 months, Aug 2001 - Jan 2003

    Marketing, Constitutional Law

    University of St Gallen

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • French

    B1-B2 (Gute Kenntnisse)

  • Spanish

    A1-A2 (Grundkenntnisse)

  • Dutch

    A1-A2 (Grundkenntnisse)

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