Stéphanie Matysiak

- Preparation of daily and monthly balance - Control of customer liabilities - On-call duty at the reception - Building up a good relationship to the guests - Organization of the arrival and departure of the guests

- Preparation of the weekly programs (daily animations and evening shows) - Coordination of the entertainment team (artists, technicians, designers) - Supervision of the animations as well as visual and sound effects - Building up a good relationship to the guests - Organization of the arrival and departure of the guests

- Welcome desk: taking registrations, giving information, renting material - Supervision of the watersports activities - Organization of the registrations to reduce waiting times - Preparation and instruction of windsurfing lessons - Building up a good relationship to the guests - Organization of the arrival and departure of the guests

In total 17 months in different countries: Registration and supervision of children between 4 and 17 years, preparation of the daily activities and evening shows, building up a good relationship to the clients, organization of the arrival and departure of the clients, one season as assistant of the manager

Assisting the area planning of the shop-in-shop projects, Preparation of cost and quantity overviews for Reisenthel shop-in-shop, Support of the charity initiative "Kinder brauchen eine Hand" (Children need a hand), Website maintenance (especially international pages), Preparatory work for the catalog 2013

Customer relationship, Daily control of the restaurant and hotel grounds, Revision of internal cost calculations, Supervision of the implementation of EU health and safety guidelines, Weekly meetings with the heads of department

International Courses: IBEX (International Business EXperience) and IBaC (International Business and Career), focus on Marketing and Finance

Marketing, HR, Financial Management, Accounting, Logistics, Communication and Negotiation