Susan Nabeth

- Set up and commercialisation of a change management and business analysis method - Management of a team of 7 international senior consultants - Several consultancy assignments (business analysis and change management) within international contexts in various sectors, banking, insurance, industry, real estate, retail, energy

- Business development of the CRM activity (marketing, event organisation, marketing material creation, ) - CRM assignments - functional needs and change management - CRM Tools deployed : Siebel, Salesforce.com, Pivotal, Sage, Selligent

- Responsable for change management projects at Alcatel University (Paris and Stuttgart) - Change management strategy for the implementation of sales and tendering processes - Change management actions for the merger between Alcatel and Lucent

- Analysis and recommendations for the digital marketing strategy of Unesco and the OCDE Web sites via a benchmarking approach of the two world-wide organisation.

- CRM project manager for the deployment of a CRM on an international level (Europe and USA)

- Manager for the customer service department on an international level - Responsable for the commercial transfer processes from French Francs to Euro

- Export Sales Manager : Israel, Asia, South Africa, Australia, Germany, Austria, Switzerland - Implementation of new subsidiaries and joint ventures - Development of new product lines

- Responsable for the quality assurance process for car parts (lighting) - Implementation of the quality process between the mother company in Germany the French subsidary and the French OEM

Thesis : Analysis and recommendations for digital marketing strategy of the Web sites for UNESCO and the OCDE. Approach made via benchmarking of the two world organisations.

Thesis : The greens in Germany. A movement or an emerging political party ? A year out study as part of the BA Honours Degree (Sunderland University, U.K)