Basic

Susanne Huvar-Sboui

Employee, Lean Leader Customer Service EMEA, GE Healthcare Europe GmbH

Freiburg, Germany

Skills

Project management
Lean SixSigma training and coorperate test
Value stream mapping
Action workouts
leading cross functional teams
long experience in people management
certified CAP-Trainer
Customer Relationship management
Customer Service Systems and processes
change management
communication skills

Timeline

Professional experience for Susanne Huvar-Sboui

  • Current , since Jun 2007

    Lean Leader Customer Service EMEA

    GE Healthcare Europe GmbH

    • Provide overall Lean leadership to create a customer-focused culture within the assigned business unit and to drive growth through simplification • Analysis and identification of process improvements and implementation of “best practice” • Improve customer satisfaction and reduce process variation through application of Lean Six Sigma tools and tactics. • Develop workflow tools to drive productivity developments • Lead and facilitate cross-functional project teams • Communicate progress, status and

Languages

  • English

    Fluent

  • German

    Fluent

  • French

    Basic

Wants

project management
change management
communication soft skills

Interests

Travel and discover foreign cultures / reading books - mainly thriller / cooking - north african style

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