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TANIA MLANAO

Bis 2020, Sales Operations Manager, Kronoz LLC
Geneva, Schweiz

Fähigkeiten und Kenntnisse

Customer Service
International Logistics
Import/Export Operations
Stock Management
ERP
Warehouse management system
Standard Operating Procedure
MS Office
MS Dynamics
Communication skills
Team Management
Teamwork
Problem Solving
Decision Making
Analytical skills
Stress resistance
Organizational skills
Sap

Werdegang

Berufserfahrung von TANIA MLANAO

  • 5 Jahre und 5 Monate, Sep. 2014 - Jan. 2020

    Sales Operations Manager

    Kronoz LLC

    Stock flow management (Hong Kong - United States - Luxembourg) – SOPs implementation, coordination of the inbound and outbound traffic, tracking of all the consignments, control of the level of stocks, stock takes Customer Service - Sales order processing, organisation and follow up of the shipments, litigation and product takebacks management, invoicing, payment reminder, account reconciliation, credit insurance requests and follow-up (Coface). Training and management department members

  • 4 Monate, Apr. 2014 - Juli 2014

    Import/Export Coordinator

    Jacquet Metal Services

    • Export sales orders processing (from registration to delivery) and supplier purchase orders handling (monitoring and request for reduction of production delay) • Organization of the import / export shipments - research of new forwarders, quotes requests, shipments follow up • Shipment documentation creation - invoice, packing list, certificate of origin, EUR1 • Main customer contact - sales administration, payment reminders, credit limit request

  • 7 Monate, März 2013 - Sep. 2013

    Export Sales assistant

    Legrand

    • Customer orders processing - reception and registration of the orders in the internal ERP, organisation and tracking of the shipments to the customer facilities, shipment documents issuance • Collaboration with internal departments (production, finance, transport) and external partners (forwarders, banks) for the fulfilment of the customers’ orders • Accounting - documentary credit, credit limit request, payment reminders

Ausbildung von TANIA MLANAO

  • 1 Jahr und 10 Monate, Sep. 2011 - Juni 2013

    Foreign languages and Management (Master)

    Jean Moulin University Lyon 3

    International Logistics International Business Sustainable Business Marketing Negociation Skills Accountancy

  • 1 Jahr und 10 Monate, Sep. 2009 - Juni 2011

    Foreign Languages and Management (Bachelor)

    Jean Moulin University Lyon 3

    Business Language Business Law Media Economy Translation Marketing

  • 1 Jahr und 10 Monate, Sep. 2007 - Juni 2009

    Trilingual Executive Assistant degree

    La Martinière Duchère High School

    International Business Administrative and quantitative management Economy - Business Law Business Trilingual Communication

Sprachen

  • Französisch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Gut

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