Deniz Tuna

+Managed CSP (Customer Service Provider) and DSP (Delivery Service Provider) operations across area 6 and 7 in Germany +Coordinated end-to-end last-mile delivery processes between warehouses, CSPs, DSPs, and drivers. +Designed and optimized delivery areas, postcode allocations, and operational route structures. +Led onboarding and operational integration of new DSP and CSP partners. +Conducted on-site operational trainings for CSPs, DSPs, and drivers. +Trained teams on inbound scanning, OFD (Out for Deliver

• Spearheaded and managed end-to-end Amazon FBA and drop-shipping logistics, overseeing high-volume inventory flow, strategic warehousing, and third-party carrier coordination. • Engineered optimized international shipping solutions and designed customs clearance procedures for imports, ensuring all documentation (e.g., commercial invoices, packing lists) met regulatory compliance. • Resolved recurring FBA compliance issues and complex documentation hurdles, resulting in a [80%] reduction in penalty fees an

• Managed daily logistics operations for 20,000–50,000 parcels/day across the Berlin facility • Led a team of 42 employees and coordinated 15 daily couriers routes • Implemented parcel-level scanning to identify bottlenecks and reduced transit delays by 16–24 hours • Improved end-to-end scanning accuracy through cross-department meetings with stakeholders • Set up new workflows, routing processes, warehouse structure, and KPI reporting system

• Managed 15–25 weekly airfreight shipments (fullflights) and 200–300 weekly road freight movements asthe EU HUB • Handled 100+ shipment-level clearances per week, including import/export documentation • Improved last-mile routing and scanning accuracy by identifying operational delays through parcel-level tracking • Coordinated with international carriers, brokers & partners to streamline transit flows • Strengthened network consistency through targeted training for operations officers • Coordinating the d

• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. • Implements national sales programs by developing field sales action plans. • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicato

• Analyzed weekly KPI and failure reports, identifying chronic documentation issues • Trained clients and internal staff, reducing paperwork-related shipment failures by 45% over two years • Ensured export compliance and improved operational quality across air and road shipments • Coordinated shippers, couriers, and operations teams to maintain service targets

•Cordineting trucks for pickup in The UK •Cordineting Warehouses for handling •Cordinating customers for pickup •Calculating shipments's dimension to get loaded in trucks •Arranges all paperworks for custom

•Planning the route after received the prealerts •Sort out the documents for clearance •Following the flights and Coordinating the collections from custom •The last planning for delivery.(work with delivery companies or do with our trucks) and phsical delivery with myself •Key the shipments to our system •Following for POD EXPORT •Planning to shipment for the flights •Arrange the pickup •Separate the shipments for consolidation •Decide the company for work with and send prealerts •Send the shipments •Key t