Tamara Peters

We are Nedlin. We are fully dedicated to laundry services. Our ambition is to do things better every day, because we know it is possible. What’s more, we believe it is necessary. It is better for our clients, our employees and our environment.

ADMIN: • Diary management • Attending meetings and keeping minutes • Handling and prioritizing outgoing/incoming correspondence • Standardization of documentation. HUMAN RESOURCES: • Recruitment of working students and trainee • Payroll management • Emergency Response Team leader of the hotel. MARKETING: • Editing and proofreading texts • Designing a new house style for marketing collateral • Responsible for social media • Project and event management

• Managing two offices in Vienna, incl. the HQ • HR duties; conducting PDR’s; interim HR Training Manager • Assistant to the C-Level • Facility management (ordering office supplies, maintaining the condition of the office and meeting rooms) • Diary-, travel- and eventmanagement (locally, regionally and globally) • Financial administration (invoicing, petty cash, leasing contracts) • Started as Office Manager in Feb 2014 - promoted to Team Leader in May 2015.

• Supporting all elements of the planning, design and construction of the Wellness area • Leading a team of 5 (scheduling, SOP’s training, employee motivation); quality assurance • Calculation of treatments, budgeting & forecasting, purchasing, inventory. • Customer communication; identifying opportunities • Office and knowledge management • Sales & Marketing; Spa Brochures; promotional material • Ensure compliance with all applicable regulations related to hygiene, safety and labor protection

• Supporting all elements of the planning and design of the Spa • Facilitating and attending meetings with the owner, the architects and interior designers • Actively involved in recruitment and training of the team • Overseeing the day-to-day operation of the Spa and Health Club; managing a team of 7 • Ensuring consistency of brand- and service standards • Marketing strategies and budgeting; write-ups, brochures and newsletters

• Overseeing the day-to-day management of the Spa & Health Club; managing a team of 13 • Responsible for the input and adherence to departmental budget; P&L statements • Organising and implementing training of SOP’s and hotel brand standards • Assisting in hands-on operations whenever necessary • Carrying out performance development reviews and one-to-one assessments

• Assisting the Spa Manager in day-to-day operations; managing a team of 15 • Preparing monthly duty schedules; scheduling and conducting on-the-job training • Conducting monthly inventories of retail and spa products • Providing Spa treatments and services for VIP and Media guests

Online marketing communication Usability and optimalisation E-mailmarketing Social mediamarketing Search engine marketing Media planning Social media content strategy

Major in: Dance (Classical Ballet | Modern Dance | Hip Hop | Dance History)