Tarun Verma

• Increased user retention by 45% by leading cross-functional agile teams in a UX revamp, reducing onboarding time by 40%. • Led the strategic design and launch of 2 products, expanding the company’s portfolio, increasing brand visibility with 20,000+ social media followers gained post-launch. • Reduced 15% customer support costs by supervising usability tests to improve the overall experience of 4 products. • Increased design workflow efficiency by ~60% by implementing a company-wide design system.

• Designed, developed and implemented ERP solution to enhance internal workflow. • Conducted user interviews that helped to understand user pain points and craft better user experiences. • Designed and tested interactive prototypes that contributed to the launch of new features, improving user engagement and satisfaction.

Research Methods in Human-Computer Interaction, Interaction Design, Multimodal Interactive Systems, Visual Interface Design, Agile Project Management, Design Strategy Management, UX in GenAI world.