Tinson Thomas

• Monitoring of competitors on market trends, making recommendations to improve proposition. • Drive online campaigns in conjunction with e-Commerce, Marketing team and external agencies. • Developing a deep understanding of the product in market (Online & Offline) to create action plans for achieving sales goals. • Attaining key performance indicators such as reducing the website bounce rate, tracking and analyzing website traffic flow.

• Identifying and implementing change or developing new processes to provide the ability to better direct multiple queues while keeping pace with our explosive growth and changing customer offer. • Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness in Projects to bring the Automation. • Contributing to the strategic operation, growth and budget planning for Vendors. • Prepared and analysed the Project reports related to various parameters and SLA’s.

• Prepare record, check over and invoices, presentations, brochures, publications, reports and relevant material. • Record and prepare minutes of meetings. • Handling administrative & HR responsibilities which included Hiring, contract agreements of suppliers, facility management and seasonal employer’s contracts.

- Manage the operations of Transport cold stores. - Ensured correct allocation of resources to meet delivery schedules. - Created a recording and reporting system. - Supervised the import and export loads and bulk cargo. - Manage the training and development of new recruiters.

Operations Management

Commerce